Expert Advice, Personal Touch
At Malcolms, we pride ourselves on being a professional and friendly estate agency, dedicated to providing exceptional customer service to our clients. Our team of experts has extensive knowledge of the local property market, ensuring that we can provide accurate and honest valuations, expert advice, and a customized approach to meet your specific needs.
Our Story
Founded in 2003, Malcolms has been a family-owned and run business, committed to providing a personal and tailored approach to estate agency. Our founders, Anthony and Victoria Stevens, have built a reputation for professionalism, integrity, and excellence, which is reflected in our core values. We believe in supporting the local community and are committed to making a positive impact on the areas we serve.
Meet Our Team
Our team of experts is comprised of local individuals from diverse backgrounds, all sharing a common focus on customer service. We provide ongoing training and career opportunities for our staff to develop within the company, ensuring that our team is knowledgeable, friendly, and dedicated to providing exceptional service.
Malcolms in the Community
As a responsible business, we believe in supporting the local community and contributing to its growth and development. We participate in local events, sponsorships, and charity initiatives, demonstrating our commitment to making a positive impact on the areas we serve.
Professional Photography
As accredited members of the Property Photography Academy, we are equipped with advanced training and specialist equipment to provide outstanding property photographs. Our professional photography services are designed to showcase your property in the best possible light, ensuring that it stands out in the competitive property market.
Our Services
We offer a comprehensive range of services, including residential sales, lettings, and property management. Our expert team is dedicated to providing personalized advice, accurate valuations, and customized marketing strategies to ensure that your property achieves the best possible price.
Whether you're looking to buy, sell, or rent a property, our team is committed to making the process as smooth and stress-free as possible. Contact us today to discover how Malcolms can help you achieve your property goals.
Excellent Customer Service
Malcolms estate agents have received overwhelmingly positive reviews from their clients. Many reviewers praised the team's professionalism, friendliness, and excellent communication skills. They were always available to answer questions, provided regular updates, and kept clients informed throughout the buying or selling process.
Knowledgeable and Experienced Team
The agents at Malcolms were commended for their extensive knowledge of the local market and their ability to provide valuable insights to their clients. They were also praised for their experience and expertise in handling complex transactions and negotiations.
Efficient and Proactive
Many reviewers appreciated the team's efficiency and proactive approach in dealing with any issues that arose during the buying or selling process. They were able to quickly resolve problems and ensured a smooth transaction.
Personalized Service
Malcolms was praised for providing a personalized service, with clients feeling valued and supported throughout the process. The team took the time to understand their clients' needs and provided tailored advice and guidance.
Negative Comments
However, not all reviews were positive. One reviewer criticized the agent for being more interested in getting a sale than in providing good customer service. Another reviewer was unhappy with the agent's behavior during a viewing, feeling that they were impolite and unprofessional.
