Your established local estate agent, trusted for over 35 years
At Pocock & Shaw, we're proud to be a leading independent estate agent and property management agency, serving Cambridgeshire and Suffolk since 1985. Our team of local experts live and breathe the areas we operate in, providing a truly unique insight and intimate knowledge of the region. We understand that deciding who to trust with your property isn't easy, which is why we pride ourselves on knowing the place and the people.
Our History
After first opening our doors in 1985, we've quickly become a trusted name in the local property market. We attribute our success to our commitment to providing a personal approach to property, combined with our extensive knowledge of the areas we serve. With offices in Cambridge, Cottenham, Ely, Newmarket, Burwell, and supported by the Mayfair Office in London, we're well-equipped to guide you through every aspect of buying, selling, renting, or letting a property.
Our Services
Our comprehensive range of services is designed to make the process of buying, selling, renting, or letting a property as simple as possible. Our dedicated teams are experts in their fields, offering:
- Sales: Our experienced sales team will guide you through the process of selling your property, from valuation to completion.
- Lettings: Our lettings team is dedicated to finding the perfect tenant for your property, ensuring a smooth and stress-free experience.
- Block Management: We provide a comprehensive block management service, designed to take care of every aspect of block management.
- Land & New Homes: Our expertise in land and new homes means we can guide you through the process of buying or selling a new property.
- Probate Valuations: We provide probate valuations for inheritance tax purposes, ensuring an accurate and reliable assessment of your property's value.
Why Choose Us?
At Pocock & Shaw, we believe that our unique blend of local knowledge, expertise, and personal approach sets us apart from other estate agents. Our team is dedicated to providing a tailored service, designed to meet the individual needs of each client. We pride ourselves on being approachable, friendly, and knowledgeable, ensuring that you receive the best possible service from start to finish.
Get in Touch
Whether you're looking to buy, sell, rent, or let a property, we're here to help. With offices in Cambridge, Cottenham, Ely, Newmarket, Burwell, and supported by the Mayfair Office in London, we're always just a phone call away.
Poor Service and Unprofessionalism
The majority of reviewers have expressed dissatisfaction with the service provided by Pocock and Shaw. Some have experienced poor communication, with calls and emails going unanswered, or being told that the person they need to speak to is unavailable.
Late Viewings and Unapologetic Staff
Some reviewers have reported poor experiences with viewings, with staff members arriving late and showing a lack of apology or concern for the inconvenience caused. This lack of professionalism has led to a negative impression among customers.
Disputes Over Deposits and Contracts
There have been reports of disputes over deposits and contracts, with customers being told that they owe more money than agreed upon, or being charged extra for services such as carpet cleaning.
Positive Experiences
However, some reviewers have reported positive experiences with Pocock and Shaw, citing fair and stable management of rental properties, and excellent communication from staff.
Overpricing
Some reviewers have expressed dissatisfaction with the pricing of services, feeling that they are too expensive and not geared towards the needs of everyday people.
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