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Business Details
40 Years
experience
Trusted Lettings and Property Management in Bushey
We are a dedicated lettings and property management company serving Bushey and surrounding areas since 1986. As members of ARLA PropertyMark, we adhere to strict professional standards and provide comprehensive services for landlords and tenants. Our team delivers exceptional service, including property valuations, tenant referencing, and full management solutions. We operate under the Tenancy Deposit Scheme and are regulated by The Property Ombudsman for dispute resolution. With over 35 years of experience, we combine industry expertise with personalized service to build lasting relationships.

Our services include lettings, rent collection, property maintenance, and legal protection plans. We maintain transparency through clear fee structures and compliance with all current legislation. Our portfolio includes over 400 properties, supported by a fully trained team operating under a strict code of conduct. We prioritise client satisfaction through meticulous property inspections and regular management reports. Our commitment to excellence has earned recognition in the British Property Awards.
Services
Lettings Property Management Tenant Services Landlord Services Property Valuation
Details
  • Year established: 1986
Highlights and features
  • We have over 35 years of experience in residential lettings since 1986
  • Our team holds ARLA PropertyMark professional accreditation
  • We protect tenant deposits through the government-authorised TDS scheme
  • We operate under The Property Ombudsman's strict code of conduct
  • We have won British Property Awards for excellence in lettings
Associations and certifications
  • ARLA PropertyMark
  • The Tenancy Deposit Scheme
  • The Property Ombudsman
  • British Property Awards
What people say
Exceptional service Professional team Quick outcome Meticulous inspections Clear communication
Services
Lettings
We specialise in finding suitable tenants for residential properties across Bushey and surrounding areas. Our services include property advertising, viewings, tenant referencing, and tenancy agreement preparation. With competitive fees ranging from 9.6% to 12% including VAT, we provide comprehensive letting solutions while ensuring compliance with all current legislation. Our experienced team guarantees a professional service that prioritises landlord requirements.
Property Management
Our full management service covers all aspects of property maintenance and tenant relations. For fees between 14.4% and 18% including VAT, we handle rent collection, property inspections, maintenance coordination, and deposit management. We provide regular reports to landlords and ensure all safety certifications remain up to date. Our dedicated team offers peace of mind through comprehensive property care.
Tenant Services
We offer complete support for tenants seeking rental properties in the Bushey area. Services include property searches, viewings, and assistance with deposit protection through the TDS scheme. Our team ensures all properties meet safety standards and provides guidance throughout the tenancy process. We maintain high service standards monitored by The Property Ombudsman.
Landlord Services
Comprehensive support for property owners including rent collection, legal protection plans, and property valuations. Our services help landlords maximise returns while complying with all regulatory requirements. We offer tailored solutions for both new and experienced property investors across the Bushey area.
Property Valuation
We provide accurate rental value assessments for residential properties in Bushey and surrounding areas. This service helps landlords understand potential income returns and market positioning. Our valuations consider local market conditions and comparable property data to ensure realistic rental pricing.
People
Susan Hughes-Thomas
Founder and Director
Established Home Management Co Ltd Company in 1986 with over 37 years industry experience. Former ARLA President and recipient of a Honoured Fellowship from the College of Fellows in 2012. Leads a team managing over 400 properties while maintaining strict professional standards.
Paul Trussell
Property Manager
Experienced property manager responsible for day-to-day management of rental properties. Ensures all properties meet safety standards and coordinates maintenance works. Provides regular updates to landlords and maintains tenant relationships.
Jayne Brazendale
Assistant Property Manager
Supports property management operations with tenant communications and property inspections. Handles administrative tasks related to tenancies and assists with maintenance coordination across the managed property portfolio.
Yvonne Siggins
Accounts Manager
Manages all financial aspects of property management including rent collection, deposits, and fee processing. Ensures accurate financial records and handles billing for services including the Protection Plan and tenant referencing.
Lisa Piscitelli
Lettings Manager
Oversees property marketing and tenant acquisition processes. Coordinates viewings, manages tenant applications, and ensures compliance with referencing procedures. Provides market advice to landlords on rental pricing and property presentation.
Questions
What areas do you cover for property management?
We specialise in Bushey and surrounding areas including Watford, Oxhey, and Rickmansworth.
Are you a licensed letting agent?
Yes, we are members of ARLA PropertyMark and regulated by The Property Ombudsman.
How do you protect tenant deposits?
All deposits are protected through the government-authorised Tenancy Deposit Scheme (TDS).
What fees do you charge landlords?
Letting fees range from 9.6% to 12% including VAT, with management fees between 14.4% and 18% including VAT.
Do you offer legal protection for landlords?
Yes, our HMPP Protection Plan covers unpaid rent and legal costs with fees at 3.6% including VAT.
How can I request a property valuation?
Contact us through our website or call 02089507497 to arrange a free property valuation.