Business Details
40 Years
experience
Your Trusted Partner for Real Estate Solutions in Cambridge
Established in 1986, we have built a reputation for delivering professional and discerning residential lettings and property management services in Cambridge and surrounding areas. Our approach prioritises personal service, with each partner overseeing all aspects of property management to maintain high standards. We limit the number of managed properties to ensure quality, combining local expertise with compliance to industry regulations. As a member of Propertymark and part of The Property Ombudsman scheme, we uphold transparency and client protection. Our team specialises in properties for professionals, academics, and visiting scholars, offering tailored solutions for landlords and tenants.With decades of experience, we provide expert guidance on market rents, compliance, and tenant relations. Our services include full management, let-only options, and tenant referencing, supported by comprehensive insurance and client money protection. We maintain strict adherence to statutory requirements while delivering efficient, client-focused outcomes. Our commitment to ethical practices and dispute resolution through accredited schemes ensures trust and reliability. As an independently owned LLP registered in England, we continue to serve the Cambridge property market with integrity and dedication.
Services
Residential Lettings
Property Management
Tenant Referencing
Deposit Handling
Market Appraisals
Compliance Guidance
Inventory Preparation
Dispute Resolution
Rent Collection
Maintenance Coordination
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in Cambridge's residential property market
- Our partners personally manage properties to maintain service quality
- We are Propertymark-certified with client money protection guarantees
- Transparent fee structures with detailed cost breakdowns provided
- Specialist knowledge of letting properties to professionals and academics
Associations and certifications
- Propertymark
- The Property Ombudsman scheme
Services
Residential Lettings
We specialise in residential lettings across Cambridge and surrounding villages, offering landlords expert market appraisals and tenant sourcing. Our services include property marketing, accompanied viewings, and tenancy agreement preparation. With deep local knowledge, we match properties to suitable tenants while ensuring compliance with current legislation.
Property Management
Our full management service covers day-to-day property operations, including rent collection, maintenance coordination, and compliance monitoring. Partners personally oversee properties to maintain quality standards, with transparent reporting and dedicated support for landlords and tenants throughout the tenancy lifecycle.
Tenant Referencing
We conduct thorough tenant and guarantor referencing, including credit checks, employment verification, and landlord references. This process helps ensure financial reliability and tenancy suitability, reducing risks for property owners while maintaining fair assessment practices in line with regulatory requirements.
Deposit Handling
Deposits are securely managed through the Tenancy Deposit Scheme, with clear guidelines for deductions and dispute resolution. We handle deposit registration, condition assessments, and arbitration processes to protect both landlord and tenant interests in accordance with legal frameworks.
Compliance Services
We ensure properties meet all statutory requirements, including safety certifications and Right-to-Rent checks. Our compliance services cover licensing, inventory preparation, and ongoing legislative updates to maintain legal standards and protect client interests throughout the tenancy period.
People
Eliza Creighton
Partner
With extensive experience in Cambridge's property market, Eliza oversees property management operations and client relations. She ensures service quality through personal involvement in property oversight and tenant management.
Penny Whittle
Partner
Penny manages landlord accounts and property lettings, leveraging local expertise to maximise rental returns. She focuses on maintaining long-term client relationships through transparent communication and professional service delivery.
James Whittle
Partner
James specialises in tenant acquisition and property marketing, ensuring effective exposure for rental properties. He manages tenant relations and supports landlords with compliance and maintenance requirements across the portfolio.
Questions
What areas do you cover?
We operate in Cambridge and surrounding villages including Impington, offering local expertise in residential property management.
Are you a certified letting agent?
Yes, we are Propertymark-certified and part of The Property Ombudsman redress scheme for client protection.
What services do you offer landlords?
We provide full management, let-only services, tenant referencing, compliance guidance, and deposit dispute resolution.
How are your management fees structured?
Our fees start at 12% (including VAT) of gross monthly rent for full management services.
Do you offer tenant referencing services?
Yes, we conduct comprehensive tenant and guarantor referencing at £105 per person (including VAT).
