Business Details
We are Mark and Karen Rushe, the proud owners of Stonehouse Homes, a truly independent, family-run estate and letting agency. As Lostock Hall born and bred individuals, we have cultivated an intimate knowledge of the local areas from childhood, which allows us to precisely identify what our customers want. Our entire team lives locally, providing us with extensive knowledge of schools and recreational facilities to share with our clients. We believe in working together as a cohesive unit and do not operate on individual bonuses, ensuring every team member is happy to assist any customer. When you call us, you speak to a real person, not a distant head office or call centre, and our whole team can answer any query you have. Our unusually high staff-to-property ratio means every property we market receives exceptional attention, unlike larger agents who juggle too many homes per negotiator.
Every member of our staff personally visits your home, so whoever answers the phone can answer questions confidently and in detail. Your sale or let will not get lost in the system; it will be actively progressed by our close-knit team working together to achieve the best result for you. From chasing solicitors to keeping you fully updated, we take the strain out of the process and ensure nothing is left to chance. You are not just a sales target here; you benefit from our commitment to quality over quantity. Our approach ensures we always have your best interests at heart, delivering a level of customer service that is second to none. We invite you to explore our testimonials to see how our clients consistently praise the care, attention, and results they have experienced with us.
Every member of our staff personally visits your home, so whoever answers the phone can answer questions confidently and in detail. Your sale or let will not get lost in the system; it will be actively progressed by our close-knit team working together to achieve the best result for you. From chasing solicitors to keeping you fully updated, we take the strain out of the process and ensure nothing is left to chance. You are not just a sales target here; you benefit from our commitment to quality over quantity. Our approach ensures we always have your best interests at heart, delivering a level of customer service that is second to none. We invite you to explore our testimonials to see how our clients consistently praise the care, attention, and results they have experienced with us.
Highlights and features
- We are a truly independent, family-run agency not part of a distant chain.
- Our unusually high staff-to-property ratio ensures exceptional attention for every property.
- Every team member personally visits your home for confident, detailed answers.
- We do not operate on individual bonuses, ensuring your best interests are at heart.
- You speak to a real person, not a head office or call centre.
Services
Estate Agency
Our estate agency service helps clients buy and sell properties across the local area. We provide dedicated support from a close-knit team who actively progress your sale, from chasing solicitors to providing regular updates. This ensures your property is properly looked after and achieves the very best result.
Letting Agency
We offer a comprehensive letting service for landlords and tenants, ensuring a smooth rental process. Our team works together to manage properties effectively, providing a personal service that keeps you fully informed at every stage. You can be assured of great service with traditional values throughout your tenancy.
Property Valuations
We provide professional property valuations to help you understand the true market value of your home. Our local team uses their extensive knowledge of the area to deliver an accurate and reliable assessment. This service is the first step in our commitment to looking after you every step of the way.
Mortgages
We assist clients in finding suitable mortgage options to facilitate their property purchase. Our team leverages their expertise to guide you through the financial aspects of buying a home. This service is part of our comprehensive support for all your property needs.
Auctions
We offer an auction service for clients looking to buy or sell properties through a competitive bidding process. This provides an alternative route to market that can achieve a swift sale. Our team manages the entire auction process with professionalism and local expertise.
