Approachable. Accomplished. Local.
The Market Place is a well-established, family-run property management company specializing in lettings across the Fylde Coast and Preston areas of England. Since 1996, we have provided professional, reliable services to both landlords and tenants, establishing ourselves as a leading Letting Agent in the local property market.
Our Expertise
Our experienced and passionate team boasts extensive knowledge and expertise in all aspects of residential lettings. We are skilled in:
- Tenant Find Service: Efficiently sourcing and vetting quality tenants for your property.
- Managed Service: Comprehensive property management solutions covering everything from marketing and tenant selection to rent collection, repairs, and property maintenance.
- Valuation Service: Receive an accurate and reliable valuation of your property from one of our experienced valuers.
Our Approach
We understand that every client is unique, which is why we tailor our services to your specific needs and requirements. We work closely with you to understand your goals and provide personalized solutions. Our open and communicative approach ensures a seamless and stress-free experience throughout the process.
Our Values
At The Market Place, we adhere to the highest ethical standards and principles:
- Professionalism: We conduct ourselves with integrity and provide exceptional customer service.
- Transparency: We are open and honest in our communication and fee structure.
- Communication: We maintain open and regular communication with our clients to ensure transparency and address any concerns.
- Client focus: We prioritize your needs and strive to exceed your expectations.
Our Commitment
We are dedicated to helping you achieve your property goals and ensuring a positive rental experience. Our commitment to excellence, professionalism, and personalized service has earned us the trust and loyalty of countless satisfied clients in the Fylde Coast and Preston area.
Excellent Customer Service
The reviews are overwhelmingly positive, with many customers praising the professionalism, helpfulness, and friendliness of the staff at The Market Place. Nathan, in particular, is mentioned multiple times for his exceptional customer service. The team is credited with being efficient, knowledgeable, and quick to respond to any issues or concerns.
Responsive and Supportive
Many reviewers have appreciated the Market Place's response to their needs, whether it's helping to find a property, resolving issues, or providing guidance and support. The team is said to be approachable, respectful, and understanding, which has made the process of renting or buying a property a positive and stress-free experience.
Property Management
The reviews also highlight the Market Place's excellent property management skills, with customers appreciating the quality of the properties, the thoroughness of the vetting process, and the professionalism of the team who manage the properties.
Concerns Regarding Customer Service
However, there are some negative reviews that raise concerns about poor customer service. Paul Simmonds describes an unpleasant experience with a delayed viewing and a lack of understanding, while Kelsey Topping shares a frustrating experience with numerous unresolved issues. Kelsey Smith's review is also disappointing, with accusations of rudeness and a lack of customer service skills.
Disappointing Experiences
The negative reviews highlight the potential for disappointment and frustration when dealing with The Market Place. The reviewers who had negative experiences felt disrespected, ignored, or unaffected by the team's efforts to resolve their issues.
Be the first to review The Market Place.
Write a Review
