Guiding you through the world of property
At Crowstone Estates, we pride ourselves on being a trusted and reputable estate agent, providing expert guidance and support to both landlords and tenants alike. With over 25 years of experience in the rental market, we have built a solid reputation based on our commitment to exceptional service, honesty, and professionalism.
Our Services
As a specialist agency, we offer a range of services designed to make renting and selling properties as smooth and stress-free as possible. For landlords, we offer a comprehensive lettings service, which includes advertising, referencing, and preparing tenancy agreements. We also provide a property management service, which includes rent collection, maintenance management, and safety checks.
For tenants, we offer a wide selection of rental properties to choose from, with an extensive range of properties to suit various needs and budgets. Our experienced and knowledgeable staff are always on hand to guide you through the renting process, from finding the perfect property to completing the necessary paperwork.
Our Mission
At Crowstone Estates, our mission is to provide an exceptional level of service to our clients, whether you're a landlord or tenant. We strive to maintain the highest standards of professionalism, honesty, and integrity in all our dealings. We believe that building strong relationships with our clients is key to our success, and we are committed to delivering an exceptional customer experience that meets and exceeds expectations.
Why Choose Us?
So, why choose Crowstone Estates? For landlords, we offer a comprehensive lettings service that includes thorough referencing, and a property management service that takes the hassle out of renting your property. For tenants, we offer a wide selection of properties, expert guidance, and a hassle-free renting experience.
How We Work
At Crowstone Estates, we pride ourselves on our commitment to transparency and honesty. We believe that clear communication and open communication are essential to building strong relationships with our clients. From the moment you contact us, we will work closely with you to understand your needs and provide a personalized service that meets your specific requirements.
Our Team
Our team is made up of experienced and knowledgeable professionals who are dedicated to providing exceptional service. With many years of experience in the rental market, we have built a reputation for trust, honesty, and professionalism.
Our Services
Our services include:
- Letting and selling of residential and commercial properties
- Property management and maintenance
- Finding and securing rental properties
- Professional referencing and tenant vetting
- Preparation of tenancy agreements and related documentation
- Deposit protection and inventory management
- Rent collection and finance management
- Property maintenance and upkeep
Contact Us
If you have any questions or would like to discuss your property requirements, please do not hesitate to contact us. We are always happy to help and offer expert advice to ensure that your property experience is a positive one.
General Impression
The reviews of Crowstone Estates Ltd are predominantly positive, with many reviewers expressing their satisfaction with the professionalism and helpfulness of the staff, particularly Alice and Loyd.
Positive Experiences
Many reviewers praised the agency's efficiency and responsiveness, with issues being resolved quickly and professionally. The staff were also commended for their friendly and approachable nature, making the renting process smooth and stress-free.
Negative Experiences
However, some reviewers had negative experiences with the agency, citing poor communication, unprofessionalism, and a lack of concern for tenants' issues. One reviewer had a particularly bad experience, with a blocked toilet left unattended for 10 days and false claims made against their deposit.
Common Themes
Some common themes emerged from the reviews, including the importance of effective communication and the need for estate agents to be responsive to tenants' concerns. Additionally, the role of individual staff members, such as Alice and Loyd, was highlighted as a key factor in determining the overall experience.
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