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About Us
Dockside Property Services is a well-established estate agency operating in the Medway towns and surrounding areas of Kent. We pride ourselves on offering a personalised and professional service that prioritises your needs and delivers exceptional results.
Since our humble beginnings, we have built a reputation for integrity, expertise, and unwavering dedication to our clients. Our team of experienced professionals understands the local market and are committed to offering you a seamless and successful property journey, whether you're buying, selling, letting, or renting.
Our Values
At Dockside Property Services, we adhere to a set of core values that guide our interactions with clients:
- Client-centricity: We treat each client with respect and understanding, understanding their unique needs and aspirations.
- Transparency: We operate with open communication and clear explanations throughout the process.
- Innovation: We embrace technology and industry trends to enhance our services and offer seamless experiences.
- Integrity: We adhere to professional standards and maintain the highest ethical practices.
Our Services
We offer a comprehensive range of services to cater to all your property needs, including:
Sales & Acquisitions
- Market valuation and sales strategies
- Comprehensive marketing campaigns
- Negotiation and offer handling
- Completion and legal guidance
Lettings
- Tenant sourcing and selection
- Rent collection and payment management
- Property maintenance and repairs
- Tenant communication and dispute resolution
Additional Services
- Property management solutions
- Mortgage advice and valuations
- Auctions and private treaty sales
- Commercial property services
Our Approach
We understand that every client and transaction is unique. We take the time to understand your individual needs, concerns, and goals to provide tailored solutions and achieve the best possible outcome.
Get in touch
Whether you're considering selling, buying, or letting your property, contact Dockside Property Services today for a no-obligation consultation. We would be delighted to discuss your needs and guide you through the process.
Overall Experience
The review highlights overwhelmingly positive experiences with Dockside Property Services. The majority of reviewers praised the professionalism, responsiveness, and helpfulness of the team members, particularly Alice, Rose, Harjas, Eliza, and Bonni. They emphasized the efforts of these individuals to communicate effectively, provide excellent customer service, and go above and beyond to resolve issues.
Key Strengths
The review showcases several key strengths of Dockside Property Services, including:
- Effective communication and responsiveness
- Professional and helpful team members
- Efficient property management and letting services
- High-quality property presentation and marketing
- Quick turnaround times and proactive approach
Weaknesses
One reviewer, Dave Smith, expressed significant disappointment and frustration with their experience at Dockside Property Services. They reported difficulty in getting in touch with property management, feeling ignored and disrespected, and perceiving the company as more concerned with profit than customer care.
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