Business Details
19 Years
experience
Your Trusted Property Partner in Southend-on-Sea
Established in Southend-on-Sea for over 15 years, 1st Call Sales & Lettings combines decades of collective experience with a modern approach to property services. Our team of professionals has navigated every housing market since 1989, providing tailored support for buyers, sellers, landlords, and tenants. We prioritise transparency and simplicity, eliminating outdated estate agent practices to build trust through clear communication and reliable service. With a proven track record of 5-star reviews and long-term client relationships, we offer free property valuations, no-obligation consultations, and a dedicated property management department.Our NFOPP-certified team ensures seamless tenant coordination, timely rent payments, and proactive maintenance, while our local market expertise maximises property value. Recognised with multiple ESTAS awards, including Essex & Kent Landlord Agent of the Year, we remain committed to simplifying property transactions across Southend and surrounding areas.
Services
Property Sales
Property Lettings
Property Management
Mortgages & Conveyancing
Free Valuations
Details
- Year established: 2007
Highlights and features
- Over 15 years of local property market expertise since 2007
- Free, no-obligation property valuations with market insights
- Dedicated 24/7 property management support for landlords
- Award-winning service with multiple ESTAS industry recognitions
- Proven track record of 5-star customer reviews and long-term clients
Associations and certifications
- ESTAS
What people say
Incredible agent
Amazing experience
Professional service
5-star reviews
Highly recommend
Services
Property Sales
We specialise in residential property sales across Southend and surrounding areas. Our team provides accurate valuations, professional marketing, and dedicated support through every transaction stage. With local market expertise and a database of active buyers, we ensure competitive pricing and swift completions. Our transparent process includes regular progress updates and legal coordination to simplify the selling experience.
Property Lettings
Our lettings service connects landlords with quality tenants while minimising void periods. We conduct thorough tenant referencing, manage inventory checks, and provide ongoing support for lease agreements. With regular property inspections and emergency maintenance coordination, we protect your investment. Our local knowledge ensures competitive rental pricing aligned with market trends in Southend and nearby districts.
Property Management
Our NFOPP-certified management team handles day-to-day property operations for landlords. Services include rent collection, maintenance coordination, tenant communication, and compliance with legal requirements. We use industry-leading software for transparent accounting and real-time updates. Regular inspections and emergency response services ensure property preservation and tenant satisfaction across our managed portfolio.
Mortgages & Conveyancing
We connect clients with mortgage advisors and conveyancing specialists to streamline property transactions. Our partners provide competitive mortgage rates and handle legal processes for purchases and sales. This service includes guidance on financing options, remortgaging support, and coordination with solicitors to ensure smooth completions for residential and investment properties.
Free Valuations
Our complimentary valuation service assesses property worth based on current market conditions. Experts analyse comparable sales, location factors, and property condition to provide accurate pricing guidance. The non-obligation assessment includes market trend insights and is available for both sales and rental properties across our service areas.
Questions
What areas do 1st Call cover for property services?
We operate across Southend-on-Sea, Westcliff-on-Sea, Leigh-on-Sea, Shoeburyness, Southchurch, Thorpe Bay, and Great Wakering.
Do you offer free property valuations?
Yes, we provide complimentary property valuations with no obligation to proceed with our services.
What property management accreditations do you hold?
Our team holds NFOPP certification, ensuring professional standards in property management practices.
Are your sales and lettings services regulated?
We adhere to industry standards and are members of the CMP (Consumer Mediation Service) for dispute resolution.
