Your Property, Our Priority
At Cowling & Payne, we pride ourselves on being one of the leading estate and letting agents in the region. With years of combined experience, our team of experts has a deep understanding of the local property market, ensuring that we provide our clients with the best possible service. Whether you're looking to buy, sell, rent, or let a property, we're here to guide you every step of the way.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. From property valuations and sales to lettings and property management, we're committed to delivering exceptional results. Our team of highly trained and experienced agents will work closely with you to understand your unique requirements, providing personalized advice and guidance throughout the entire process.
Our services include:
- Property valuations: Get an accurate and realistic valuation of your property with our expert team.
- Property sales: Let us help you find the perfect buyer for your property, ensuring a smooth and stress-free transaction.
- Lettings: From finding tenants to managing your rental property, we've got you covered.
- Property management: Our dedicated team will take care of all aspects of property management, including maintenance, repairs, and rent collection.
- Mortgage calculator: Use our online mortgage calculator to get an estimate of your monthly payments.
- Stamp duty calculator: Calculate your stamp duty land tax with our easy-to-use online calculator.
Our Expertise
At Cowling & Payne, we're passionate about providing our clients with the highest level of service and expertise. Our team of agents has extensive knowledge of the local property market, ensuring that we're always up-to-date with the latest trends and developments. We're dedicated to building long-term relationships with our clients, providing personalized advice and guidance every step of the way.
Why Choose Us
At Cowling & Payne, we're committed to delivering exceptional results and unparalleled customer service. Our team of experts will work tirelessly to ensure that your property goals are achieved, whether you're buying, selling, renting, or letting. With our extensive local knowledge and industry expertise, you can trust that you're in good hands.
Exceptional Customer Service
The reviews for Cowling & Payne are overwhelmingly positive, with all but one reviewer awarding 5 stars. The common thread throughout the reviews is the exceptional customer service provided by the team, particularly James, Nick, Mark, and Sue. Reviewers praised the staff's professionalism, responsiveness, and willingness to go above and beyond to address their concerns.
Prompt Communication
Several reviewers noted the agency's prompt communication, with one reviewer mentioning that emails and phone calls were always responded to in a timely manner. Another reviewer appreciated the frequent updates provided throughout the buying process.
Trustworthy and Reliable
Many reviewers expressed their trust and reliance on the agency, with one reviewer stating that they have been using their services for over 26 years. Reviewers praised the agency's attention to detail, transparency, and ability to manage complex situations.
Exceptional Staff
Individual staff members were singled out for praise, including James, Nick, Mark, Sue, Vanessa, Hannah, and Laura. Reviewers credited these staff members with providing outstanding service, being knowledgeable and helpful, and going above and beyond to meet their needs.
One Negative Review
One reviewer, Chloe Davis, awarded 1 star and reported a negative experience. They described the viewing process as being poorly handled, with the viewing agent being rude and unhelpful. The reviewer also mentioned that the agency failed to respond to their emails and phone calls.
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