Making Commercial Property Sense
At Copleys, we are a family-run property management company that specializes in lettings in Leeds and the surrounding areas. With over 20 years of experience in the industry, we have built a reputation for excellence in providing reliable and efficient property management services to landlords and tenants alike.
Our Story
Our team of experts understands the complexities of managing rental properties, and we are committed to delivering the best possible outcomes for our clients. We have helped hundreds of investors from all over the globe buy, sell, and manage properties in Leeds and the surrounding areas. Our success is built on honesty, integrity, and trust, and we take pride in our straightforward hands-on approach to business.
Services
We offer a complete package of services that can be tailored to your needs as an investor and landlord. Our services include:
- Property Management: We take care of all the day-to-day tasks and challenges involved in letting your properties, including carefully screening potential tenants, organizing property maintenance and repairs, and ensuring that you get a good return on your investment.
- Lettings: We focus solely on lettings and have a wealth of experience in the industry, ensuring that we know what works and what doesn't.
- Property Valuation: We offer a free rental valuation service to help you determine the optimal rental price for your property.
- Marketing: We use the latest marketing techniques to ensure that your property is seen by the right people, and we take care of all the administration and day-to-day tasks so you can focus on the things that are important to you.
What Sets Us Apart
We are a member of the PRS (Property Redress Scheme) and are currently in the process of joining the CMP (Client Money Protection Scheme). Our team is experienced, professional, and dedicated to providing the best possible service to our clients. We are always upfront about our fees and services, and we pride ourselves on our transparent approach to business.
Testimonials
Don't just take our word for it! Our clients have had great experiences with us, and we have received fantastic testimonials from both landlords and tenants. Whether you're a seasoned investor or a first-time landlord, we can help you achieve your goals.
Poor Customer Service and Unreliability
The majority of reviewers expressed frustration and disappointment with the company's customer service, citing unresponsiveness, unkept appointments, and misleading information.
Unaddressed Maintenance Issues
Several reviewers reported experiencing issues with the properties, including structural problems, damp, and broken appliances, which were left unaddressed by the company despite repeated requests for resolution.
Deceptive Practices
Some reviewers accused the company of deceptive practices, such as taking money without providing receipts, ignoring customer concerns, and prioritizing profits over customer satisfaction.
Positive Experience
However, one reviewer had a positive experience with a helpful staff member, Richard, who assisted with the application process.
Negative Experiences
The majority of reviewers had negative experiences, citing poor communication, unprofessional staff, and unreliable service.
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