Business Details
12 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Glasgow
At Thomson Residential, we believe that a modern, client-focused approach delivers the best property experience for homeowners, landlords, and tenants. Our philosophy centres on clear communication, a principle often overlooked in the property sector but essential for client satisfaction. With over 25 years of combined experience, we blend traditional values with cutting-edge technology to ensure our services remain innovative while maintaining a personal touch. Based in Glasgow's Southside, we operate across the city, offering tailored support for property sales, lettings, and management. Our team's expertise, including qualifications from the Chartered Institute of Housing, ensures we meet the highest industry standards.We prioritise transparency, with no sale/no let fees, and leverage the latest tools to streamline property transactions. Owner Neil Thomson established the company in 2014, driven by a vision to simplify the property process while maintaining professionalism. Our local knowledge and commitment to resolving issues promptly have earned us recognition as a trusted agent. We serve clients from initial consultation through to successful completion, ensuring a stress-free journey. This dedication to excellence has made us members of both the Property Ombudsman and the Council of Letting Agents.
Services
Property Sales
Lettings
Property Management
Sales Appraisal
Lettings Appraisal
Details
- Year established: 2014
Highlights and features
- We offer 25+ years of combined property market experience in Glasgow.
- Our no sale/no let fee policy ensures zero financial risk for clients.
- We provide 24/7 emergency repair support for tenant issues.
- Our team includes Chartered Institute of Housing-qualified professionals.
- We use proprietary technology to streamline property transactions and updates.
Associations and certifications
- Property Ombudsman
- Council of Letting Agents
- Scottish Government Letting Agent Registration
What people say
Quick responses
Professional and friendly
Transparent inventory
Easy process
Expert local knowledge
Services
Property Sales
We guide homeowners through the complete property sales process, from initial valuation to completion. Our team provides market analysis, marketing strategies, and negotiation expertise to achieve optimal sale prices. With local knowledge of Glasgow's property landscape, we connect sellers with qualified buyers efficiently.
Lettings
Our lettings service matches landlords with suitable tenants while ensuring compliance with Scottish regulations. We conduct thorough tenant referencing, manage contracts, and provide ongoing support. Landlords benefit from our 'no let, no fee' guarantee and access to a database of pre-vetted tenants.
Property Management
We offer comprehensive property management covering maintenance, rent collection, and tenant communication. Our qualified team handles emergency repairs, routine inspections, and inventory management. Landlords receive regular updates and financial reports while benefiting from our 24/7 emergency response system.
Sales Appraisal
Our sales appraisal service provides accurate property valuations based on current market conditions. Qualified surveyors assess property features, location factors, and recent sales data to determine realistic asking prices. This service helps sellers maximise returns while ensuring competitive market positioning.
Lettings Appraisal
We conduct detailed lettings appraisals to establish optimal rental values for properties. Our analysis considers local demand, comparable listings, and property condition. This service helps landlords achieve maximum returns while maintaining high occupancy rates through competitive pricing strategies.
People
Neil Thomson
Owner/Director
With over 25 years in residential property, Neil founded Thomson Residential in 2014 to revolutionise Glasgow's property market. His expertise combines traditional values with modern technology, ensuring exceptional client service across sales and lettings.
Jane Robertson
Branch Manager
Jane joined in 2015, bringing extensive customer service experience. As the first Scottish Letwell CIH-qualified manager, she specialises in East Renfrewshire property markets and oversees daily operations with her comprehensive client knowledge.
Katie Kinnell
Senior Property Manager
Promoted to Senior Property Manager since joining in 2020, Katie manages rental portfolios with organisational excellence. Her Letwell CIH qualifications and local Glasgow expertise ensure smooth landlord-tenant relationships and efficient property maintenance.
Susan Fisher
Senior Administration Assistant
Susan provides administrative support since 2021, leveraging her Newton Mearns local knowledge. Her property sector experience ensures efficient processing of documentation and client communications while maintaining exceptional service standards.
Andrew McIntosh
Property Manager
A 2024 addition with accounting qualifications, Andrew manages property portfolios using analytical skills. His local Newton Mearns knowledge and attention to detail ensure accurate financial reporting and efficient property management solutions.
Questions
What areas do you cover for property services?
We operate across Glasgow, specialising in Southside areas including Newton Mearns, East Renfrewshire, Broomhill, and Byres Road.
Do you charge fees if a property doesn't sell or rent?
No, we operate a 'no sale, no fee' and 'no let, no fee' policy to ensure client satisfaction with our services.
How do emergency repairs work outside office hours?
Tenants can log urgent repairs via Fixflo system, with PropCall handling emergencies 24/7 through our out-of-hours arrangements.
What qualifications do your staff hold?
Our team includes Chartered Institute of Housing-qualified professionals and Letwell-certified property managers across sales and lettings departments.
How are rental valuations determined?
Our lettings appraisals consider local demand, comparable listings, and property condition to establish optimal rental values for landlords.
Are you registered with official property bodies?
Yes, we're members of Property Ombudsman, Council of Letting Agents, and registered with the Scottish Government (LARN1806017).
