Business Details
13 Years
experience
Trusted Student Property Management in St Andrews
Established in 2013, Lawson & Thompson specialise in student property management in St Andrews. Our founders, James Lawson and Alex Thompson, leveraged their combined experience as former St Andrews students and landlords since 2003 to address common frustrations in the local letting market. We prioritise hands-on management, including monthly property inspections and immediate in-person responses to maintenance issues. Our commitment to quality is reflected in our decision to cap property management at 25 per team member, ensuring service excellence. We operate with transparency, competitive pricing, and a focus on long-term relationships with landlords and tenants.Our team includes certified professionals with expertise in building surveying and property development. We have consistently topped student surveys and received multiple awards for our service. Our office in The Malt Barn provides a welcoming space for clients, combining professionalism with a relaxed atmosphere. We manage properties as if they were our own, delivering class-leading service year-round. Our approach combines traditional customer service values with modern property management practices tailored to St Andrews' unique student housing needs.
Services
Student Property Management
HMO Management
Maintenance Services
Tenant Relations
Property Inspections
Details
- Year established: 2013
Highlights and features
- We cap property management at 25 per team member for superior service quality
- Our directors hold postgraduate degrees in Building Surveying
- Monthly in-person property inspections included as standard
- Award-winning service consistently topping university student surveys
- Immediate on-site response to maintenance issues reported by tenants
What people say
Exceptional service
Highly recommend
Proactive maintenance
Stress-free experience
Well-maintained properties
Services
Student Property Management
We provide comprehensive management for undergraduate student properties in St Andrews. Our service includes monthly inspections, maintenance coordination, and tenant relations. We work closely with landlords to ensure properties meet high standards while maintaining competitive rental rates. Our hands-on approach guarantees prompt resolution of issues and regular property updates.
HMO Management
Specialist management for Houses in Multiple Occupation, including licensing applications and compliance checks. We handle all aspects from initial setup to ongoing maintenance and tenant coordination. Our expertise ensures properties meet all regulatory requirements while maintaining optimal living conditions for students.
Maintenance Services
We offer responsive maintenance solutions for student properties, including emergency repairs and scheduled upgrades. Our network of trusted contractors ensures quality workmanship at competitive rates. Monthly inspections help identify potential issues before they become major problems, maintaining property value and tenant satisfaction.
Tenant Relations
We manage all aspects of tenant interactions, from initial applications to lease agreements and ongoing support. Our proactive approach includes regular communication and swift resolution of tenant concerns. We provide comprehensive tenant packs and training to ensure smooth property occupancy throughout the academic year.
Property Inspections
We conduct monthly in-person property inspections to maintain high standards. Our detailed reports identify maintenance needs and ensure compliance with safety regulations. This proactive approach helps preserve property value and addresses potential issues before they escalate, benefiting both landlords and tenants.
People
James Lawson
Director - Maintenance
Co-founder with postgraduate qualifications in Building Surveying. Manages property maintenance and summer refurbishments. Combines academic expertise with practical experience since 2003 to ensure high property standards.
Alex Thompson
Director - Leases & Accounts
Co-founder responsible for company operations and landlord accounts. Holds building surveying qualifications and brings extensive property management experience. Oversees property advertising and financial management.
Harriet Miller
Office Manager & HMO
20-year property management professional with expertise in HMO applications. Manages daily office operations and brings extensive industry experience from previous roles in Edinburgh and St Andrews agencies.
Questions
What services do you offer for landlords?
We provide full property management including tenant relations, maintenance, monthly inspections, HMO licensing, and financial reporting. Our capped workload ensures personal attention to each property.
How do you handle maintenance issues?
We respond immediately to reports with in-person inspections. Our network of trusted contractors provides competitive quotes for necessary repairs, with regular progress updates.
What makes you different from other agents?
We limit properties per manager to 25, ensuring superior service. Our qualified team offers hands-on management, monthly checks, and transparent accounting practices.
Can you help with HMO properties?
Yes, we specialise in HMO management including licensing applications, compliance checks, and ongoing maintenance. Our expertise ensures regulatory compliance and tenant satisfaction.
How do you communicate with landlords?
We provide monthly property reports and maintain open communication channels. Our team responds promptly to emails, calls, and messages with regular property updates.
What areas do you cover?
We focus exclusively on St Andrews, allowing deep local market knowledge and targeted property management services for student housing in the area.
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