Business Details
48 Years
experience
Emergency
services
Trusted Property Letting and Management in Dundee
Established in 1978, Ferry Lettings has built a reputation as a trusted local letting and property management agency serving Dundee and surrounding areas. Our expertise spans over four decades, with a team combining deep regulatory knowledge and hands-on experience in residential property management. We specialise in ensuring compliance with evolving landlord-tenant legislation while providing tailored support for property maintenance, tenant vetting, and rent collection.Our client-centric approach is evidenced by long-standing relationships with landlords and tenants, supported by transparent processes and a commitment to resolving issues promptly. With a focus on professionalism and adaptability, we continue to deliver reliable solutions for property owners navigating Scotland's dynamic rental market.
Services
Property Letting
Tenant Management
Compliance Checks
Maintenance Handling
Property Valuation
Details
- Year established: 1978
Highlights and features
- We have over 40 years of combined experience in residential property management.
- Our team includes specialists with HMRC tax compliance expertise.
- We handle out-of-hours maintenance emergencies for tenant satisfaction.
- Our property management fees include comprehensive regulatory compliance checks.
- We provide transparent tenant vetting with credit and reference checks.
Associations and certifications
- Letting Agent Registration Scheme
What people say
Very professional service
Friendly and helpful staff
Efficient maintenance handling
Clear communication
Excellent tenant support
Services
Property Letting
We specialise in residential property letting, providing comprehensive tenant vetting, market valuation, and marketing services. Our process ensures properties are matched with suitable tenants through rigorous credit and reference checks. With access to major property portals and local networks, we maximise property visibility while maintaining compliance with Scottish rental legislation.
Property Management
Our property management services cover rent collection, maintenance coordination, and regulatory compliance. We conduct regular property inspections and handle all tenant communications, including urgent repair requests outside office hours. Our 40-year experience ensures landlords receive expert guidance on evolving legal requirements and tenant dispute resolution.
Tenant Referencing
We perform thorough tenant referencing including credit history verification, employment confirmation, and previous landlord references. Our process incorporates third-party verification services to assess financial reliability and rental history. This comprehensive approach minimises risk for landlords while maintaining transparency with prospective tenants throughout the application process.
Compliance Checks
We ensure all properties meet Scottish legal standards through gas safety certifications, electrical safety inspections, and furniture fire safety checks. Our team maintains up-to-date knowledge of the Private Housing (Tenancies) Scotland Act 2016 requirements, providing landlords with essential documentation including Energy Performance Certificates and tenancy agreements.
Property Valuation
Our free property valuation service assesses market conditions and comparable rentals to determine optimal pricing. We consider property condition, location, and local demand factors to maximise rental returns. This service includes recommendations on property presentation and furnishing options to enhance marketability while maintaining compliance with current letting regulations.
People
Fiona Barton
Founder
Co-founder with over 40 years' experience in property management, specialising in regulatory compliance and tenant relations since establishing the business in 1978.
Jack Barton
Founder
Co-founder who expanded the business in 2009 to offer professional property management services, leveraging decades of hands-on experience in residential letting and tenant management.
Gavin Barton
Managing Director
Former HMRC professional with specialist knowledge of tax regulations affecting landlords, providing expert guidance on compliance and financial reporting requirements since joining the business.
Elaine Bruce
Lettings Manager
Experienced property manager with 28 years in London's rental market, overseeing tenant administration and property marketing since relocating to Dundee in 2015.
Janette Clarkson
Lettings Manager
Local lettings expert with extensive experience in tenant assessment and property management, recruited for her deep knowledge of Dundee's rental market and tenant screening processes.
Questions
What fees do you charge for property management?
Our management fee is 11.5% of collected rent, covering rent collection, maintenance handling, and regulatory compliance. Letting fees start at £150 for unfurnished properties.
How do you handle tenant vetting?
We conduct credit checks, employment references, landlord references, and ID verification through an independent referencing company to ensure tenant reliability and compliance with legal requirements.
Do you offer 24-hour emergency support?
Yes, we handle urgent maintenance requests outside office hours, including weekends and public holidays, to address tenant emergencies promptly and professionally.
What areas do you cover?
We primarily serve Dundee and Broughty Ferry, with extensive local knowledge of rental market conditions and regulatory requirements in these Scottish locations.
How are security deposits handled?
Deposits are held by SafeDepositsScotland, a third-party scheme, to ensure impartial dispute resolution while maintaining compliance with Scottish tenancy deposit protection regulations.
What compliance checks are required?
Properties require gas safety certificates, electrical safety inspections, furniture fire safety compliance, and Energy Performance Certificates to meet Scottish legal standards for rental properties.
