Fidra Lettings

Who We Are

Fidra Lettings emerged from a simple but powerful belief: the lettings industry could be drastically improved when it came to service. We stand apart from traditional players by fostering a dynamic and customer-centric environment where exceeding expectations isn't just a goal, it's a commitment. Our passionate team of three brings over 20 years of combined experience in lettings across East Lothian and Edinburgh. We've witnessed firsthand the shortcomings of conventional practices and resolved to forge a new path. We believe in prioritizing clients, whether landlords or tenants, and nurturing genuine relationships built on trust and transparency.

Challenging the Norm

For too long, the lettings industry has accepted mediocrity as the standard, offering lukewarm service and neglecting the needs of its clients. We refuse to settle for average. We see no value in simply "doing enough" when we know we can deliver exceptional experiences. Our ethos is rooted in doing one thing supremely well: providing outstanding lettings and property management services.

A Customer-First Approach

We differentiate ourselves by viewing each client, both landlords and tenants, as an integral part of our success. Happy tenants mean happy landlords, and we believe in fostering an environment where both feel valued, heard, and looked after. We actively seek feedback, listen intently, and continuously strive to improve our service based on real-world experiences.

What We Offer

At Fidra Lettings, we offer a comprehensive suite of services designed to simplify the lettings process for both landlords and tenants.

• Tenant Finder Service: Our expert team will proactively market your property to a wide network of qualified tenants, ensuring a swift and successful tenancy placement.

• Managed Service: We handle every aspect of property management, from tenant screening and rent collection to maintenance coordination and legal compliance, freeing you from the hassle and responsibilities.

We are committed to delivering transparent, reliable, and responsive service, going above and beyond to exceed your expectations. Whether you're a landlord seeking a dedicated partner to manage your property or a tenant looking for a comfortable and well-maintained home, Fidra Lettings is here to help.

Our Values

• Customer Focus: Our clients' needs are paramount. We strive to build strong relationships based on trust, communication, and a genuine commitment to their satisfaction.
• Excellence in Everything We Do: We aim for nothing less than the highest standards in all aspects of our business, continuously seeking ways to improve and refine our processes.
• Open and Transparent Communication: We believe in clear, honest, and timely communication, keeping our clients informed every step of the way.

We are passionate about creating a positive and rewarding experience for everyone involved in the lettings process.