Help us find your perfect property
At A Flat in Town, we pride ourselves on being a friendly local agency that loves working with people and property. Founded in 2005, we have a wealth of experience in the Edinburgh property market, and taking care of landlords, tenants, and their homes is what we love to do. Our team is dedicated to providing exceptional customer service, ensuring that both landlords and tenants receive the highest level of care and attention.
Our Services
As letting agents and property managers, we offer a range of services tailored to meet the unique needs of our clients. From helping tenants find their dream home to providing landlords with expert property management, we are committed to delivering a personalized and professional approach to property letting.
Our services include:
- Property valuations and appraisals
- Tenant find and referencing
- Property marketing and advertising
- Rent collection and management
- Property maintenance and repairs
- Inventory management and scheduling
- End-of-tenancy cleaning and checkout
Our Team
Our team of experienced and passionate professionals is dedicated to providing exceptional customer service and expert guidance throughout the letting process. From our directors to our property managers, every member of our team is committed to delivering a personalized and professional service.
What Our Clients Say
Don't just take our word for it! Our clients have spoken, and we're proud to share their testimonials with you. From exceeding expectations to being the best letting agency in Edinburgh, our clients have praised our dedication to delivering exceptional service and expertise.
Overall Experience
The majority of reviewers have had a highly positive experience with A Flat in Town, praising their professionalism, helpfulness, and friendly attitude.
Positive Aspects
- Quick Response and Action: Many reviewers praised the company's speedy response to queries and ability to take action promptly.
- Friendly and Professional Staff: Reviewers consistently mentioned the friendly and professional demeanor of the staff, particularly mentioning Lynne, Lance, Nicola, and Louise.
- Efficient Handling of Issues: Reviewers praised the company's ability to handle any issues that arose quickly and efficiently.
- Welcome Gestures: Some reviewers appreciated the welcome hamper and other gestures that made them feel welcome.
Negative Aspects
- Damaged Property and Unscreened Tenants: One reviewer had a negative experience with the company, citing that the tenants they found damaged their property and didn't seem to be adequately screened.
- Unprofessional Manner and Inconveniences: Another reviewer was unhappy with the company's manner and cited several inconveniences, including damage not spotted during the checkout inspection and keys not being returned.
- Disappointment with Viewing: One reviewer had a poor experience with a viewing, where they arrived late and the agent had already left.
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