Your property, our passion

At Pure Property Management, we pride ourselves on being a family-run letting agency that truly understands the needs of landlords and tenants alike. With over 15 years of experience in the Edinburgh rental market, we have honed our expertise in providing high-quality properties and exceptional customer service.

Our History

Our journey began as a small, family-run business with a passion for property management. Over the years, we have grown to become one of the leading letting agencies in Edinburgh, while still maintaining our core values of integrity, honesty, and a commitment to excellence. Our team of dedicated professionals has a deep understanding of the local property market and is dedicated to providing personalized services to our clients.

Our Services

We offer a comprehensive range of services designed to take the stress out of property management. From finding quality tenants to providing advice on compliance aspects, we take care of everything. Our services include:

Property Valuation: Get a free, no-obligation rental property valuation and strategy session to maximize your returns.
Tenant Sourcing: We source reliable and respectful tenants who take care of your property and pay their rent on time.
Rental Agreement: We secure a rental agreement that protects your interests and ensures a smooth tenancy.
Property Maintenance: We handle all aspects of property maintenance, from routine repairs to emergency situations.
Compliance: We provide advice on all compliance aspects of property management, including the Tenancy Deposit Scheme and Inventory Services.
Ongoing Support: We provide ongoing support to ensure your property remains in top shape and any issues are resolved promptly.

Our Philosophy

At Pure Property Management, we believe in building long-term relationships with our clients based on trust, transparency, and exceptional customer service. We understand that every property is unique, and our team takes the time to understand your specific needs and goals. Our motto is to provide a personalized service that exceeds your expectations, every time.

Our Team

Our team of dedicated professionals is committed to providing exceptional service to our clients. From our experienced letting agents to our maintenance team, everyone is dedicated to ensuring your property is well-maintained and your tenants are happy.

Update Share

Positive: Pure Property Management consistently provides exceptional customer service, excellent communication, and efficient solutions to issues, resulting in overwhelmingly positive experiences for their clients.

Negative: One reviewer had a poor experience with Pure Property Management due to a lack of communication and slow responses to emails and applications.

Exceptional Customer Service

The reviews consistently praise Pure Property Management for their outstanding customer service. Multiple reviewers comment on the professionalism, responsiveness, and helpfulness of the team. Many clients express gratitude for the ease of communication, whether through phone, email, or online platforms. Reviewers appreciate the clarity and detail in their communication, receiving updates on progress and solutions to issues in a timely manner.

Positive Experiences

The reviewers' experiences with Pure Property Management are overwhelmingly positive. They have consistently provided excellent service, whether it's securing rental properties, managing maintenance, or handling emergencies. Reviewers praise the team's willingness to go above and beyond, resolving issues promptly and efficiently.

Negative Experience

However, one reviewer, Tegan Howett, had a negative experience. They found that communication was poor, with slow responses to emails and no responses at all to applications. The reviewer was left frustrated and disappointed with the service.

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