Business Details
12 Years
experience
Emergency
services
Your Trusted Property Letting Partner in Edinburgh
Letting Direct is a family-run business dedicated to providing first-class property letting and management services at competitive prices. We prioritise transparency, efficiency, and customer satisfaction, avoiding costly marketing campaigns to pass savings directly to clients. Our Total Customer Care package is tailored to individual needs, ensuring landlords and tenants experience minimal stress throughout the letting process. With over a decade of experience since 2014, we leverage our expertise to match properties with suitable tenants, conduct thorough reference checks, and manage day-to-day responsibilities.Our team personally oversees property inspections, rent collection, and emergency repairs, maintaining regular communication to address concerns promptly. We pride ourselves on building long-term relationships through reliable service, evidenced by our reliance on personal recommendations and repeat business. Our fee structure is straightforward, with no hidden costs, and we provide clear guidance on legal obligations, safety regulations, and tax considerations. By focusing on core services rather than glossy brochures, we deliver value-driven solutions that prioritise client needs above all else.
Services
Property Letting
Tenant Selection
Rent Collection
Emergency Repairs
Tax Guidance
Details
- Year established: 2014
Highlights and features
- We offer transparent, no-hidden-fee management at 10% of annual rent.
- Our tailored care packages address individual landlord requirements.
- We provide free property valuations and consultations.
- Emergency repairs are arranged promptly up to pre-agreed limits.
- We maintain regular property inspections and tenant communication.
Services
Property Letting
We specialise in preparing properties for the market, conducting viewings, and selecting suitable tenants through rigorous reference checks. Our database ensures optimal matches based on location, size, and rental expectations. All agreements include AT5 forms and safety certifications.
Property Management
Our management service guarantees timely rent collection and forwarding within 10 working days. We handle tenant disputes, conduct regular inspections, and maintain detailed records to ensure compliance with lease agreements and legal standards.
Emergency Repairs
We arrange urgent repairs up to pre-agreed financial limits, coordinating with trusted local tradespeople. Our proactive approach minimises property downtime and ensures tenant safety while adhering to contractual obligations.
Tenant Selection
We conduct comprehensive background checks, including credit history and rental references, to identify reliable tenants. Preferences for pets or smokers are carefully considered to align with landlord requirements and property suitability.
Tax Guidance
While we provide basic tax information, we recommend consulting accountants for complex matters. Our documentation includes council tax bands, EDC registration details, and mortgage lender notifications to ensure compliance with UK tax regulations.
People
Morag Nicholson
Partner
With over 15 years in property management, Morag specialises in tenant relations and operational efficiency. She co-founded Letting Direct to provide transparent, family-focused services that prioritise client needs.
Fraser Nicholson
Partner
Fraser brings expertise in property compliance and legal standards. As co-founder, he ensures all safety regulations are met, overseeing emergency repairs and tenant dispute resolution with a hands-on approach.
Questions
What fees does Letting Direct charge?
Our management fees average 10% of annual rental income with no setup costs. An annual £100 administration charge covers all management-related paperwork and communication.
How do you find suitable tenants?
We use a comprehensive database to match properties with tenants based on location, size, and rental expectations. All applicants undergo reference checks and preference screenings for pets or smoking.
What happens during property inspections?
We conduct regular inspections to assess property condition, address maintenance issues, and ensure tenants comply with lease agreements. Emergency repairs are prioritised within pre-agreed financial limits.
Can I get tax advice from Letting Direct?
We provide basic tax information but recommend consulting accountants for complex matters. Our documentation includes council tax bands and EDC registration details for compliance purposes.
How are emergency repairs handled?
We arrange urgent repairs promptly through trusted local contractors, up to a pre-agreed financial limit. Our team coordinates directly with landlords to ensure swift resolution while maintaining tenant safety.
