Letting Direct

At Letting Direct, we are a family-run business committed to providing a first-class service at an affordable price. We pride ourselves on offering a tailored care package that eliminates the worry from property letting. Our team of experts, comprising Morag and Fraser Nicholson, are dedicated to ensuring that you receive an excellent service.

Our Service Philosophy

Our number one priority at Letting Direct is to ensure that you are 100% satisfied with the service you receive. We rely heavily on personal recommendations and your future support for our continued success. To achieve this goal, we offer a Total Customer Care package that has been specifically designed to eliminate the worry from property letting. Each package is tailored to your own individual needs.

Our Services

We offer a comprehensive range of services to our clients, including:

Letting Your Property

We undertake to:

• Advise on the preparation of your property to ensure we achieve its maximum letting potential
• Record individual preferences, re-smokers, pets, etc.
• Access our comprehensive database to examine similar properties comparable in terms of size, location, and rental income
• Find the ideal tenant 'match' for your property from either our extensive list of private and corporate clients, via our web site, or through local advertising
• Conduct viewings and obtain suitable references and background information on prospective tenants
• Select suitable tenants for your approval
• Prepare all necessary paperwork, including tenancy agreements, AT5 forms, bank details, etc.
• Advise the tenants of their personal responsibilities, ensure that they fully understand the Lease Agreement, and make them aware of the consequences should they fail to meet their liabilities
• Take meter readings, etc. and notify the relevant authorities/public utilities of the new tenant details

Managing Your Property

We undertake to:

• Ensure as far as possible that rents are collected on time and forwarded in accordance with your personal instruction
• Maintain regular contact with the Tenant and conduct regular inspections of your property
• Arrange any necessary or emergency repairs on your behalf, up to a pre-agreed figure
• Negotiate any Tenant disputes
• Deal with all day-to-day matters and queries raised by the Tenant

Termination of Tenancy

We undertake to:

• Conduct a final inspection of the property, assess inventories, and agree any necessary deductions from the Tenant's deposit to cover damaged/missing items
• Personally check-out the tenant from the property and retrieve all sets of keys
• Await written confirmation that all outstanding bills/arrears have been paid
• Return Tenant's deposit

Documentation

We are on hand to help and advise you complete the following documents:

• Property Information sheet
• Instruction to Manage form
• Short Assured Tenancy Agreement
• Inventories
• Bank/money transfer details

Financial Matters

Our Management Fees average 10% of annual rental income. We do not charge any set-up or registration fees. An annual charge of 100 shall be deducted from your first month's rental payment to cover all initial and future administration costs associated with the management of your property. All costs incurred prior to signing shall be billed to you separately.

Contact Us

We look forward to hearing from you and helping you achieve your goals. Please do not hesitate to contact us to discuss our services in more detail or to arrange a free consultation and valuation of your property.