Achieve Your Property Dreams with Thorntons
Here at Thorntons, we are a team of dedicated and experienced estate and letting agents, operating in various locations across Scotland, including Dundee, Perth, Fife, Edinburgh, and Forfar. Our team is built on a foundation of trust, integrity, and a passion for providing exceptional customer service. We pride ourselves on being one of the most respected and trusted names in the Scottish property market.
Our Story
Thorntons has a rich history, dating back to 1864, and has since grown to become one of the largest and most respected estate and letting agencies in Scotland. Our journey has been shaped by our unwavering commitment to providing exceptional customer service, our in-depth knowledge of the Scottish property market, and our dedication to staying at the forefront of industry developments.
Our Services
At Thorntons, we offer a comprehensive range of services designed to cater to all your property needs. Whether you're a buyer, seller, landlord, or tenant, we have the expertise and resources to guide you through every step of the property journey. Our services include:
- Property Sales: Our team of experienced estate agents will work tirelessly to sell your property, ensuring you achieve the best possible price in the current market.
- Lettings: As one of Scotland's largest letting agents, we have the expertise and resources to manage your rental property, ensuring maximum returns on your investment.
- Property Valuations: Our expert valuers will provide you with an accurate and realistic valuation of your property, giving you peace of mind and confidence in the sales process.
- Legal Services: Our legal team is dedicated to providing expert guidance and support throughout the buying and selling process, ensuring a smooth and stress-free transaction.
Our Team
At Thorntons, we take pride in our team of highly trained and experienced professionals, each dedicated to providing exceptional customer service and expert guidance throughout your property journey. Our team is built on a foundation of trust, integrity, and a passion for delivering exceptional results.
Why Choose Us
So, why choose Thorntons? With over 150 years of experience, we have built a reputation for delivering exceptional results and providing unparalleled customer service. Our team of experts has in-depth knowledge of the Scottish property market, ensuring you receive the best possible guidance and support throughout your property journey. Whether you're buying, selling, letting, or renting, we have the expertise and resources to guide you every step of the way.
Mixed Reviews for Thorntons
Thorntons, a real estate company in Dundee, has received a range of reviews from customers. While some customers have had positive experiences, others have been left disappointed.
Lack of Communication
Several reviewers have expressed frustration with the company's communication. David Clark and Elaine Smith both mentioned that they were left waiting for callbacks after initial inquiries. Elaine Smith was particularly frustrated, as she was told that a property was available to view, only to be informed two weeks later that it was already under offer.
Unreliable Viewings
James Miller had a similar experience, with a viewing appointment cancelled at the last minute. He was left feeling frustrated and let down.
Poor Customer Care
Roman's review highlights a sense of apathy from the company, stating that they "can ignore clients." Nancy Woods' review mentions that the company occupies a large office space, leading her to wonder if they are making the most of their resources.
Some Positive Experiences
On the other hand, many reviewers have had positive experiences with Thorntons. Jane Brooks and Mark Jones both praised the company's staff, saying that they were professional, knowledgeable, and kept them informed throughout the process. Alec Hutton and Brett DeWoody also recommended the company, with Hutton describing them as "very good" and "professional."
Conclusion
Thorntons appears to be a company that is capable of providing good service, but also has some significant issues with communication and customer care. While some reviewers have had positive experiences, others have been left feeling frustrated and disappointed.
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