Business Details
22 Years
experience
Your Trusted Estate Agents in Newtownabbey
Mitchell Property Management has been specialising in rental property management since 2004. As part of the Storey Group, we manage over 700 properties and administer client funds exceeding 4 million annually. Our dedicated team, led by Louise Wylie with 16 years' experience and deputy Melissa Mawhinney, prioritises landlords' and tenants' needs without the conflict of property sales. We are proud members of The Property Ombudsman and the Federation of Small Businesses, ensuring adherence to industry standards. Our services include property advertising, tenant vetting, tenancy agreements, and comprehensive inventory management.We provide regular property inspections, handle repair requests, and ensure compliance with legal requirements such as gas safety certifications. Our fixed-fee Let Only Service and Managed Service options offer transparent pricing tailored to landlords' needs. We assist tenants in finding suitable rental properties and guide them through the application process. Our commitment to a smooth, efficient service has established us as a leading agent in Co. Antrim. We operate from our office in Newtownabbey, serving clients across Northern Ireland with professionalism and integrity.
Services
Property Management
Tenant Screening
Tenancy Agreements
Inventory Services
Gas Safety Compliance
Details
- Year established: 2004
Highlights and features
- We have over 16 years of dedicated property management experience.
- We manage over 700 properties with 4 million in annual client funds.
- We are members of The Property Ombudsman and Federation of Small Businesses.
- We offer transparent fixed-fee and managed service pricing options.
- We provide regular property inspections and gas safety compliance services.
Associations and certifications
- The Property Ombudsman
- Federation of Small Businesses
Services
Property Management
We offer comprehensive property management for landlords, including advertising, tenant vetting, and legal compliance. Our services ensure properties are maintained to high standards while protecting landlords' investments. With regular inspections and repair coordination, we provide peace of mind for property owners.
Tenant Screening
Our tenant screening process includes credit checks and previous landlord references to ensure reliable occupancy. We verify financial stability and rental history to match suitable tenants with properties. This rigorous approach minimises risks for landlords while maintaining fair assessment practices.
Tenancy Agreements
We prepare detailed tenancy agreements covering all legal requirements and property-specific terms. Our documentation includes rent schedules, deposit handling, and maintenance responsibilities. Comprehensive inventories with photographic evidence protect both landlords and tenants throughout the tenancy period.
Inventory Services
Our inventory services document property condition with itemised lists and photographs. We conduct check-in and check-out inspections to record any changes during tenancy. These detailed records help resolve deposit disputes and ensure fair treatment for all parties involved.
Gas Safety Compliance
We arrange annual gas safety inspections by certified engineers for 54 including certification. Our service ensures compliance with legal requirements for gas appliances in rental properties. Regular maintenance helps prevent breakdowns and maintains tenant safety standards.
People
Louise Wylie
Property Manager
Louise Wylie has over 16 years' experience managing rental properties. She oversees all property management operations and client relations. Her expertise ensures compliance with legal requirements and high service standards. Louise leads a team dedicated to landlord and tenant satisfaction.
Melissa Mawhinney
Deputy Property Manager
Melissa Mawhinney brings extensive property management experience to her deputy role. She supports Louise Wylie in delivering comprehensive property services. Her knowledge covers tenancy agreements, tenant relations, and legal compliance. Melissa plays a key role in maintaining service quality.
Questions
What services do you offer for landlords?
We provide property advertising, tenant vetting, tenancy agreements, inventory services, and ongoing property management including inspections and repair coordination.
How much do your property management services cost?
Our Let Only Service costs £495 + VAT, while Managed Service is 10% + VAT of collected rent, covering all management aspects.
Are you members of any regulatory bodies?
Yes, we are members of The Property Ombudsman and the Federation of Small Businesses for industry compliance and dispute resolution.
How do you handle tenant applications?
We conduct credit checks, previous landlord references, and require a homeowner guarantor for all applications to ensure tenant reliability.
What legal requirements must landlords meet?
Landlords need an Energy Performance Certificate, registration with the Landlord Registration Scheme, and annual gas safety inspections if applicable.
Do you offer emergency repair services?
We coordinate repair services during office hours but do not provide 24/7 emergency maintenance for rental properties.
