Delivering exceptional service, every time
PMS Managing Estates is a trusted property professional company with over 30 years of experience in the industry. Our team of experienced property managers has been providing top-notch services to our clients, ensuring their properties are well-maintained and their needs are met.
Our History
With a history dating back to 1987, we have established ourselves as one of the leading property management companies in the region. Over the years, we have built a reputation for providing exceptional services to our clients, and our commitment to excellence has earned us numerous awards and accreditations.
What we do
At PMS Managing Estates, we offer a comprehensive range of services designed to cater to the unique needs of our clients. Our services include Residential Property Management, Commercial Property Management, Your Right to Manage (RTM), and Property Developer Services. We understand that each property is unique, and our team of experts takes the time to understand the specific requirements of each property, providing tailored solutions to meet their needs.
Customer Reviews & Testimonials
Our clients are at the heart of everything we do, and we take pride in the exceptional service we provide. Our clients have praised our responsiveness, friendliness, and helpfulness, and we are proud to have received numerous testimonials and reviews that attest to our commitment to excellence.
Accreditation & Awards
We are proud to have received various accreditations and awards, including the prestigious ARMA Ace Awards, which recognize our commitment to providing exceptional services to our clients.
Where we operate
We operate in various locations, including Colchester, Brentwood, Harwich, and Mistley, among others. Our team is dedicated to providing top-notch services to our clients, regardless of their location.
Services
Our services are designed to cater to the unique needs of our clients. Whether you require Residential Property Management, Commercial Property Management, Your Right to Manage (RTM), or Property Developer Services, we have the expertise and resources to meet your needs.
Overview of PMS Managing Agents
Positive Experiences
Some reviewers have had positive experiences with PMS Managing Agents, citing excellent communication, proactive approach, and timely resolution of issues. These reviewers praise individual staff members, such as Fraser Bond, Stuart, Liam, Mike, and Grant Sutton, for their helpfulness, efficiency, and professionalism.
Negative Experiences
However, the majority of reviewers have had negative experiences with PMS Managing Agents, reporting poor communication, lack of transparency, and failure to address issues. Common complaints include:
- Poor Communication: Reviewers highlight the company's failure to respond to queries, provide updates, or acknowledge concerns.
- Lack of Transparency: Reviewers criticize the company's lack of transparency in their financial dealings, failure to provide evidence of work, and unclear decision-making processes.
- Inadequate Property Maintenance: Reviewers report that the company has failed to maintain properties properly, leading to issues such as broken gates, holes in floors, roof leaks, and black mold.
- Unresponsive Management: Reviewers express frustration with the management team's lack of response to concerns, failure to take responsibility for issues, and lack of accountability.
