Trust Us To Give You The Best Possible Service
At Gallant Richardson Estate Agents, we take pride in being a part of the vibrant community in Colchester. Our business is built on a foundation of providing exceptional customer service, helping and supporting local people with their property requirements. Our team is dedicated to making the process of buying, selling, and renting property as smooth and stress-free as possible.
Our Story
We were founded in 1993 by John Gallant and Mark Richardson, both of whom had extensive experience in the industry. Andy Wade joined us in 1994, bringing his expertise in mortgages and the financial aspects of property. Over the years, we have established ourselves as one of the leading estate agents in Colchester, specializing in both residential lettings and sales.
Our Vision
Our vision is to provide a transparent and honest service to all our customers. We strive to deliver the best possible experience, along with expert advice, to help you achieve your property goals. Our team of experienced and highly qualified professionals is always committed to helping you navigate the property market with confidence.
Our Commitment
As a licensed agent, we take our duty of care seriously and are proud to be members of Propertymark, the Association of Residential Letting Agents (ARLA), and the National Association of Estate Agents (NAEA). We also adhere to The Property Ombudsman (TPO) code for both residential sales and letting agents, providing free, fair, and independent services to landlords, sellers, tenants, and purchasers.
Our Services
Our services include:
- Sales: We offer expert advice and guidance to help you sell your property quickly and for the best possible price.
- Lettings: We provide a comprehensive lettings service, including property management, rent collection, and maintenance.
- Valuations: Our experienced valuers will provide you with a detailed and accurate valuation of your property.
- Rentals: We offer a wide range of rental properties, from cozy apartments to family homes.
Committed to Colchester
We are proud to be part of the Colchester community and are committed to providing quality customer service, helping and supporting local people with their property requirements. Our local office is located at 5 Culver Street West, Colchester Essex, CO1 1JG, and we can be contacted on 01206 768555 (sales) or 01206 548222 (letting).
Get in Touch
For more information or to discuss your property requirements, please do not hesitate to contact us. You can visit our office, register for email alerts, or book a free valuation online.
Exceptional Customer Service
Gallant Richardson has consistently received high praise from their clients for their exceptional customer service. Many clients have remarked on the friendly and approachable nature of the staff, who are always willing to go the extra mile to ensure that customers are satisfied with their service.
Communication
Clients have praised the agency's excellent communication skills, with many stating that they were kept informed throughout the entire process. Whether it was renting, buying, or selling a property, clients felt that their concerns were listened to and addressed promptly.
Professionalism
The agency's professionalism has also been highlighted, with many clients commenting on the courteous and respectful manner in which they were treated. From the initial viewing to the final sale, clients felt that they were in good hands with Gallant Richardson.
Negatives
Despite the overwhelmingly positive reviews, there was one critical review that highlighted a lapse in professionalism. The reviewer, Sanjay Singh, felt that the agency was careless and unprofessional on the tenant's move-in date, failing to transfer the deposit and advanced rent to the landlord's account.
