At Better Lettings Ltd, we take pride in being one of the leading estate agents in the London area, with a rich history of over 20 years of experience in providing exceptional residential lettings and property management services to our clients. We are committed to offering a personal and professional approach to managing your property, ensuring that you receive the best possible service.
Our Expertise
Our team of expert consultants has extensive knowledge of the local area, allowing us to provide you with expert advice on the rental market. With years of experience under our belt, we have developed a tried-and-tested approach to property management, which ensures that your property is well-maintained, let, and managed efficiently. We understand the importance of effective communication, ensuring that you are kept informed throughout the entire process.
Property Services
We offer a comprehensive range of property services designed to meet the needs of our clients. Our services include:
Residential Lettings
We specialize in sourcing reliable tenants through our extensive network of contacts, media campaigns, and online advertising. We understand the importance of finding the right tenant for your property, and our thorough referencing and checking process ensures that you can trust your tenant to take good care of your property.
Property Management
Our property management service is designed to give you peace of mind, taking care of your property from A to Z. Our expert team will handle all aspects of property management, from maintenance to rent collection, ensuring that your property is well-maintained and generating a steady income.
Rent Guarantee
Our Rent Guarantee Scheme provides a comprehensive solution for landlords seeking a hassle-free and stress-free letting experience. We will take care of all aspects of property management, allowing you to enjoy the benefits of renting out your property without the worries.
Contact Us
If you are looking for a reliable and experienced estate agent to manage your property, look no further than Better Lettings Ltd. Contact us today to discuss your property management needs and let us take care of the rest.
Get in Touch
Find us at:
445 Cranbrook Road, Ilford, Essex IG2 6EW
Phone: 0208 554 8749
Email: info@better-lettings.co.uk
Web: better-lettings.co.uk
Negative Experiences
Several reviewers have had negative experiences with Better Lettings. Many mentioned that the company is unprofessional, dishonest, and provides poor customer service. Some reviewers reported being lied to, being charged high fees, and being left with issues in their properties. Specifically, some mentioned that the company failed to address maintenance issues, evicted tenants without notice, and treated customers with disrespect.
Poor Property Management
Some reviewers had issues with the condition of the properties they rented through Better Lettings. Issues included water leakage, mold, and poor maintenance. In one case, a reviewer had to vacate a property due to health problems caused by black mold.
Unprofessional Staff
Reviewers also had issues with the staff at Better Lettings. Many reported being treated poorly, including being verbally abused and racially discriminated against. Some reviewers also felt that the company was not transparent about fees and charges.
Positive Reviews
Despite the negative reviews, some reviewers had positive experiences with Better Lettings. A few reviewers praised the company's staff, saying that they were helpful and professional. One reviewer mentioned that the company provided a great service and advised them about new letting laws.
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