Business Details
Your Trusted Real Estate & Lettings Partner in Romford
Charles Stratton Estate is an independent, privately owned real estate agency established as one of the most progressive and forward-thinking firms in Romford. With over 30 years of combined experience, we specialise in residential property sales, lettings, and property management, serving Romford and surrounding areas. Our approach combines traditional personal service with cutting-edge technology to deliver tailored solutions that prioritise client needs. As qualified professionals with memberships in NAEA, ARLA, and Propertymark, we uphold the highest industry standards, ensuring professionalism, attention to detail, and reliable service.Our dedicated team provides exceptional client experiences through transparent communication, accompanied viewings, and bespoke marketing strategies. We invest in staff development and technology to maintain our reputation as award-winning agents, having been recognised as the Most Progressive Estate Agency in Romford by Build. Our commitment to total transparency and client-centric service differentiates us in the property market.
Services
Property Sales
Property Lettings
Property Management
Buy To Let
Property Valuation
Highlights and features
- Dedicated Personal Relationship Managers with limited portfolios for focused service
- Members of NAEA, ARLA, and Propertymark with professional compliance guarantees
- Awarded Most Progressive Estate Agency in Romford by Build
- Transparent online portal (CS Portal) for real-time property progress tracking
- Proven 14-day average sale time when pricing aligns with valuations
Associations and certifications
- NAEA Propertymark
- Propertymark Protected
What people say
Excellent communication
Highly recommend
Professional expertise
Quick response times
Stress-free process
Services
Property Sales
Our experienced sales team provides expert guidance from valuation to completion. We offer accurate market appraisals, professional property presentations, and targeted marketing through major portals and social media. Accompanied viewings by senior staff ensure maximum exposure, while our CS Portal provides real-time progress updates. With a 14-day average sale time when pricing aligns with valuations, we guarantee transparent communication and proven results for homeowners in Romford and surrounding areas.
Property Lettings
We offer comprehensive lettings solutions from tenant sourcing to full property management. Our services include professional tenant referencing, inventory creation, and compliance with all legal requirements. Through the CS Portal, landlords receive real-time updates on viewings, offers, and tenancy progress. Our fully managed service includes rent collection, maintenance coordination, and regular property inspections, ensuring stress-free property management for landlords in Havering and Essex.
Property Management
Our property management service handles all aspects of rental property maintenance and tenant relations. We conduct regular inspections, manage repair requests promptly, and ensure compliance with evolving legislation. The service includes rent collection, tenancy renewals, and detailed financial reporting. Landlords benefit from dedicated account managers and access to our secure CS Portal for complete transparency. We specialise in managing both single properties and investment portfolios across London and the Home Counties.
Buy To Let
We help investors identify high-yield buy-to-let opportunities in Romford and surrounding areas. Our service includes market analysis, property sourcing, and investment strategy advice. We provide detailed assessments of rental demand, tenant profiles, and potential returns. For existing investors, we offer seamless management services including tenant placement, contract administration, and property maintenance. Our local expertise ensures informed decisions for growing property portfolios in the Essex and London markets.
Property Valuation
Our professional valuation service provides accurate property assessments based on comprehensive market analysis. We consider location, property condition, recent sales data, and current market trends to determine optimal pricing. Both formal and instant valuation options are available through our website or in-person consultations. Our valuations help sellers maximise returns and landlords set competitive rental rates, supported by detailed comparable evidence and local market expertise.
People
Andrew Spicer
Sales Agent
Andrew Spicer specialises in residential property sales with a focus on Gidea Park and surrounding areas. He provides professional marketing, viewings, and negotiation services, maintaining excellent communication throughout the sales process. His clients praise his efficiency and dedication to achieving successful property transactions.
Navdeep Singh
Lettings Manager
Navdeep Singh oversees lettings operations with expertise in tenant management and property marketing. He provides professional guidance throughout the rental process, ensuring smooth transactions for landlords and tenants. Known for his responsiveness and customer care, he manages property viewings, tenant vetting, and ongoing management requirements efficiently.
Daren
Property Manager
Daren manages property portfolios with a focus on client satisfaction and efficient service delivery. He coordinates viewings, handles tenant inquiries, and ensures compliance with property regulations. Clients appreciate his prompt responses and professional approach to property management and lettings services.
Questions
What property services do you offer in Romford?
We provide residential property sales, lettings, property management, buy-to-let investment services, and professional valuations across Romford and surrounding areas.
How do you market properties effectively?
We use professional photography, 3D floor plans, drone videography, and premium listings on major portals like Rightmove and Zoopla, combined with targeted social media campaigns.
What are your fees for property management?
Our fees are competitive and detailed in our Landlord Fees document. We offer transparent pricing with no hidden charges for property management services.
How quickly can you sell a property?
Properties priced according to our valuations typically sell within 14 days, with accompanied viewings conducted by senior staff to maximise buyer engagement.
Are you members of property industry bodies?
Yes, we are members of NAEA Propertymark, ARLA, and The Property Redress Scheme, with Client Money Protection through Propertymark.
Do you offer online property management tools?
Yes, our CS Portal provides real-time access to property progress, viewings, offers, and documentation with complete transparency for clients.
