Providing homes for professionals, one-to-one, professional service
At Proper Local, we're an award-winning estate and letting agents in Canary Wharf, dedicated to providing exceptional service to our clients. As an independent agency, we're committed to delivering a personalized approach to buying, selling, and renting properties in the E14 neighborhood, including Canary Wharf, Limehouse, Isle of Dogs, Blackwall, and Poplar.
Our Story
Proper Local was established in 2016 with a vision to provide a fresh alternative to large, corporate estate and letting agencies. Our team of local experts has extensive knowledge of the area, and we're passionate about providing tailored solutions to meet the unique needs of our clients. Whether you're looking to buy, sell, or rent a property, we're committed to delivering exceptional service and results.
Our Services
As a full-service estate and letting agents, we offer a comprehensive range of services to cater to the needs of our clients. Our services include:
- Property Sales: We specialize in selling properties in the E14 neighborhood, including apartments, houses, and warehouse conversions.
- Property Lettings: Our letting agents in Canary Wharf offer a diverse portfolio of properties to rent, from modern apartments to period properties.
- Property Management: Our expert team provides comprehensive property management services, including rent collection, maintenance, and tenant management.
- Valuations: We provide free property valuations for sellers and landlords, ensuring accurate market valuations to help you achieve the best possible price.
Our Expertise
At Proper Local, we're experts in E14 property. Our team knows the local market inside out, and we're dedicated to providing personalized guidance and advice to help you achieve your property goals. Whether you're a homeowner, landlord, or tenant, we're committed to delivering exceptional service and results.
Our Values
At Proper Local, we're passionate about delivering exceptional service and results. Our core values include:
- Personalized service: We're committed to providing a tailored approach to meet the unique needs of our clients.
- Expertise: Our team of local experts has extensive knowledge of the E14 neighborhood and property market.
- Integrity: We're dedicated to delivering honest, transparent, and reliable service.
- Innovation: We're committed to staying ahead of the curve, using the latest technology and marketing strategies to achieve the best possible results.
Positive Experience
The reviews for Proper Local are overwhelmingly positive, with many reviewers praising the agency's professionalism, efficiency, and customer service. Reviewers have reported positive experiences with the agency's staff, particularly Christian, who is described as knowledgeable, responsive, supportive, and friendly.
Communication and Customer Service
Many reviewers have praised the agency's communication and customer service, citing prompt responses to queries and concerns. Reviewers have reported feeling supported and informed throughout the rental process, and have appreciated the agency's dedication to finding the right property for their needs.
Efficiency and Professionalism
Reviewers have also praised the agency's efficiency and professionalism, noting that the team is proactive and organized in their approach to rentals. Many reviewers have reported feeling that their needs were prioritized by the agency, and that their concerns were addressed in a timely and effective manner.
Negative Experience
However, there is one negative review that stands out, where a reviewer reported dissatisfaction with the handling of their move-out process. The reviewer was charged for whitewashing the apartment walls, despite not believing it was necessary, and felt that the agency failed to effectively communicate with her during the process.
Improvement Needed
The negative review highlights the need for the agency to improve their communication and transparency in regards to security deposit deductions. The reviewer expresses disappointment with the situation and hopes that the agency will take their feedback into account to ensure fair and transparent handling of security deposits in the future.
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