Delivering Exceptional Service for All of Our Clients
At Waltham Estates, we are a local estate agent with a long-standing reputation for providing exceptional service to our clients. With over 20 years of experience, our team of expert property specialists has helped countless individuals buy, sell, and let properties in East London. Our promise is to deliver a seamless and professional service that meets the unique needs of each and every one of our clients.
Our Story
We started our journey as a traditional letting agent, focusing on letting and property management. Over the years, we have expanded our services to become an approved provider for five local authorities in London and more recently Luton Council. Today, we manage a diverse portfolio of properties across London and Luton. As a proud member of the Association of Letting Agents (ARLA), the National Association of Estate Agents (NAEA), and subscribers to the code of practice published by The Property Ombudsman (TPOS), we are committed to upholding the highest standards of excellence in our industry.
Our Team
Our team of experts is led by senior management with over 20 years of experience in the industry. Our staff undergo rigorous training and development programs, ensuring they remain up-to-date with the latest market trends and regulations. From property valuations to mortgage advice, our team is dedicated to providing expert guidance and support to each of our clients.
Our Service
At Waltham Estates, we understand that buying, selling, or letting a property can be a complex and stressful experience. That's why we are dedicated to making the process as smooth and stress-free as possible. Our comprehensive service includes:
- Professional property valuations and market appraisals
- Expert advice on buying, selling, and letting properties
- Mortgage advice and assistance
- Property management and maintenance services
- Lettings and rentals
- Guaranteed rent schemes
What Sets Us Apart
Our unique approach to estate agency is built on a deep understanding of the local community and a commitment to delivering exceptional service. We invest in our local communities, fostering partnerships with residents, small businesses, and local authorities. Our expert local knowledge ensures that our clients receive tailored advice and guidance, tailored to their specific needs.
Our Partners
As a responsible business, we believe in giving back to the community. We partner with local authorities, small businesses, and charities to support initiatives that benefit the local area. Whether it's sponsoring local events or providing training and development programs for local residents, we are committed to making a positive impact on the community.
Get in Touch
At Waltham Estates, we are passionate about providing exceptional service to our clients. If you're thinking of buying, selling, or letting a property in East London, we'd love to hear from you. Contact us today to discover how our expert team can help you achieve your goals.
Poor Service and Issues with Properties
The first author, Rebekka Myles, gave Waltham Estates a disappointing 1-star review. She reported a shocking service, citing numerous issues with her rented property. The property was not shown to her when she moved in, and she had to pay for 3 months of electricity due to an incorrectly installed boiler system. She also experienced condensation problems and black mould, which caused health issues.
Positive Reviews and Testimonials
On the other hand, most reviewers had positive experiences with Waltham Estates. Many authors praised the company's professional service, responsiveness, and efficiency. Several reviewers, including Alice Zaniolo, Touseef Ulfat, Nauman Ali, and others, gave Waltham Estates 5-star ratings, commending the company's helpful and knowledgeable staff, particularly Ali and Faizan. They appreciated the quick and honest handling of their queries and transactions.
Property Management and Maintenance
Waltham Estates was also praised for its property management and maintenance services. Nauman Ali and Nabeel Maqsood, for example, commended the company's ability to manage their properties effectively, including prompt rent payments, regular maintenance, and clear communication. Gaffa G. and Olli Martin also highlighted the staff's knowledge and helpfulness in handling property-related matters.
General Feedback and Recommendations
Most reviewers recommended Waltham Estates to others, citing the company's professionalism, efficiency, and excellent customer service. Simon Little and Ivan Florendo specifically praised Ali's dedication to detail and professionalism. Fasi Ahmed and Najma Mir also appreciated the friendly and efficient staff, as well as the company's excellent service during the pandemic.
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