Let our experience work for you
At Hurford Salvi Carr, we are an innovative firm of property advisors and development consultants who have become synonymous with urban living in Central London and property management throughout the country. Our company is split into 7 divisions, specialising in Residential Block and Commercial Management, Professional Services, Residential Sales, Residential Lettings, AST Property Management, New Homes, and Commercial Agency. In many instances, the skills of each division combine to provide our clients with the best advice.
Our Services
We offer a comprehensive range of services, including Residential Management, Block Management, Small Building Management, Commercial Asset Management, Building Surveyors, On-site Staff Supervision, Umbrella Insurance Policy, Health & Safety Compliance, Professional Services, and Commercial Agency. Our team of experts has a wealth of experience in the property industry, allowing us to provide a personalized service to meet the specific needs of each client.
Senior Management Team
Our senior management team is comprised of experienced professionals who have a deep understanding of the property industry. Our team includes Stephen Hurford, Director, who has over 40 years of experience in Estate Agency and advises on residential and mixed-use projects at every stage, from initial site appraisal to marketing and sales programs. Colleen Jones, Chief Executive Officer, brings a background of complex business transformation and change programs to the role, leading to a completely revamped management department. Julie Howard, Head of Block Management, has a wealth of experience in the property management sector and oversees the legal services department. David Yates, Director of BM Online, has a wealth of financial experience and heads up the small building management team. Mike Wilcock, Financial Controller, is a qualified accountant and manages the group's company and service charge accounts. Sue Davis, Director and Building Surveyor, has a strong background in project management and became a Chartered Building Surveyor in 2010.
Our Commitment
At Hurford Salvi Carr, we are committed to providing a personal service to each of our clients and maintaining the highest standards in every aspect of our business. Our reputation is built on the accuracy of our advice, the quality of our marketing, and our ability to achieve results. We are dedicated to providing a fresh approach to property management, combining innovative thinking with a deep understanding of the industry.
Our Approach
Our approach is centered around providing a personalized service to each of our clients, tailored to their specific needs and requirements. We take the time to understand our clients' goals and objectives, providing advice and guidance to help them achieve their desired outcomes. Our team of experts is dedicated to delivering the highest level of service, using our expertise and knowledge to provide a comprehensive range of property management services.
Critical Comments
The reviews highlighted several issues with Hurford Salvi Carr's (HSC) management, including unresponsiveness, lack of transparency, and poor services. Several authors described the company as "appalling", "shocking", and "ridiculously unprofessional". Some reviewers experienced difficulties in getting responses to their emails and complaints, and were often left feeling frustrated and ignored.
One reviewer mentioned that the company increased service charges by 41% without explanation, and another reviewer reported a substantial increase in energy costs with little transparency. Many reviewers felt that the company did not provide adequate services, such as basic maintenance tasks, and that they were not held accountable for their actions.
Positive Comments
There were a few positive reviews, with one reviewer stating that HSC managed their development well and went the extra mile to ensure compliance. Another reviewer mentioned that they had a positive experience working with HSC on a facade replacement project.
