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Business Details
35 Years
experience
Your Trusted Estate Agents in Hertford
Established in 1991, Steven Oates has built a reputation as Hertford's leading independent estate agent through a commitment to local expertise, innovative technology, and professional service. Recognised by Rightmove as the area's most proactive agency, our team combines decades of collective experience with a deep understanding of local market dynamics. We specialise in residential and commercial sales and lettings, supported by tailored marketing strategies that maximise property exposure. Our multidisciplinary team of 16 experienced professionals delivers results-driven solutions, underpinned by a track record of achieving competitive pricing and swift transactions. We prioritise client relationships, offering personalised guidance from valuation through to completion. As active community supporters, we sponsor local initiatives and charities, reflecting our dedication to both professional excellence and social responsibility.

Our central Fore Street office provides a welcoming environment for face-to-face consultations, complemented by digital accessibility through major property portals and social media platforms. With a focus on transparency and client satisfaction, we maintain rigorous standards in property presentation, including professional photography and detailed marketing materials. Our proactive approach to market challenges and chain management has earned consistent positive feedback from clients navigating complex property transactions. This combination of traditional values and modern methodologies positions us as a trusted partner for Hertfordshire property needs.
Services
Property Sales Lettings Commercial Sales Valuation Services Landlord Services Tenant Services Property Marketing Online Listings Professional Photography Client Relationship Management
Details
  • Year established: 1991
Highlights and features
  • We have over 30 years' experience in Hertfordshire property market
  • Our team of 16 professionals includes Rightmove-recognised experts
  • We implement a patented property marketing process with professional photography
  • Our central Fore Street office provides local market accessibility
  • We operate with full transparency and no hidden fees
What people say
Fantastic service Highly recommended Professional team Smooth transactions Excellent communication
Services
Property Sales
Our property sales service combines local market expertise with proactive marketing strategies to achieve competitive pricing and swift transactions. We offer professional photography, detailed property listings, and chain management support. With a dedicated team of 16 professionals, we provide regular progress updates and market analysis to ensure optimal outcomes for residential and commercial property sellers.
Lettings
Our lettings service connects landlords with suitable tenants through comprehensive property marketing and rigorous applicant screening. We handle inventory management, tenancy agreements, and ongoing property maintenance coordination. The team provides regular market updates and rental valuation advice, supported by professional photography and digital marketing across major portals and social media platforms.
Valuation Services
Our valuation service offers accurate property pricing guidance based on comparable sales data, current market conditions, and local expertise. Conducted by experienced professionals, these assessments help sellers set realistic expectations and buyers make informed offers. Valuations include market trend analysis and are available for both residential and commercial properties across Hertfordshire.
Professional Photography
We provide professional photography services to showcase properties at their best, capturing key features with high-quality images for digital and print marketing. Our photographers use specialist equipment to create visually appealing content that enhances online listings and marketing materials, helping properties stand out in competitive markets.
Property Marketing
Our property marketing combines traditional and digital strategies to maximise property exposure. This includes listings on major portals, social media promotion, email campaigns, and professional photography. We create tailored marketing plans for each property, supported by window displays in our central Fore Street office and targeted local advertising reaching 50,000 households.
People
Colin Kyle
Founder
Colin established Steven Oates in 1991 and has overseen its growth into Hertford's leading estate agency. With over three decades of property market experience, he built a reputation for integrity and professionalism that continues to define the company's approach to client service.
Lisa Purdy
Sales Team Lead
Lisa has become a key figure in our sales team, known for her exceptional client care and transaction management skills. With extensive experience in Hertfordshire property markets, she consistently receives client commendations for her responsiveness, market knowledge, and ability to navigate complex property chains.
Sam Dennison
Sales Consultant
Sam specialises in residential sales, combining local knowledge with proactive marketing strategies. Recognised for his communication skills and transaction management expertise, he has helped numerous clients achieve successful property sales while maintaining high customer satisfaction ratings.
Jack Wall
Sales Consultant
Jack provides dedicated sales support with a focus on client communication and market analysis. His approach combines traditional estate agency values with modern digital marketing techniques to deliver optimal property exposure and transaction outcomes.
Ryan Leber
Ware Office Manager
Ryan leads our Ware branch with a focus on professional service and local market expertise. He has developed a strong reputation for property marketing and client relationship management, delivering consistent results for vendors and buyers across the wider Hertfordshire area.
Questions
What areas do Steven Oates cover?
We primarily serve Hertford and surrounding villages, with additional support through our Ware office for broader Hertfordshire coverage.
What property services do you offer?
We provide residential and commercial sales, lettings, property management, valuation services, and comprehensive marketing solutions.
How does your valuation process work?
Our valuation combines comparable sales data, current market analysis, and local expertise to provide realistic pricing guidance tailored to your property.
Do you offer online property listings?
Yes, we advertise on major portals including Rightmove, Zoopla, and Primelocation, with enhanced visibility through our own website and social media.
What makes Steven Oates different from other agents?
Our combination of local market knowledge, proactive marketing, professional photography, and dedicated team support delivers superior transaction outcomes.
How do you handle property viewings?
We coordinate physical and virtual viewings with detailed feedback, supported by professional photography and comprehensive property presentations.