Business Details
37 Years
experience
Emergency
services
Trusted Property Management Services in East Anglia
Established in 1989, Rounce & Evans has built a reputation as a trusted provider of residential lettings and block management services across East Anglia. As the only ARLA and ARMA accredited agency within a 40-mile radius of King's Lynn, we combine over three decades of local expertise with industry-leading standards. Our dedicated team offers comprehensive property management solutions, including service charge budgeting, contractor coordination, insurance procurement, and financial administration. We maintain dedicated bank accounts for each managed block, ensuring transparency and accountability in all financial matters. Our proactive approach includes quarterly site visits, health and safety compliance management, and emergency maintenance support to preserve property value and tenant satisfaction. With offices in King's Lynn and Hunstanton, we serve clients within a 30-minute radius, providing accessible, personalized service backed by professional accreditations.Our fee structure prioritizes clarity, offering fixed pricing for block management and flexible service tiers for landlords. We invest in continuous staff training to maintain compliance with evolving property legislation while fostering long-term client relationships built on trust and reliability. Our team of qualified professionals, including ARMA-certified block managers and ARLA-registered lettings specialists, delivers tailored solutions for landlords, leaseholders, and property developers. Through our commitment to client money protection schemes and transparent operations, we ensure legal compliance and financial security for all stakeholders.
Services
Block Management
Residential Lettings
Property Maintenance
Service Charge Budgeting
Insurance Management
Details
- Year established: 1989
Highlights and features
- Transparent and clear fees with no hidden charges
- Local offices in King's Lynn and Hunstanton for immediate support
- ARLA, ARMA and Safe Agent accredited services
- Dedicated bank accounts for each managed block
- Client money protection through bonding schemes
Associations and certifications
- ARLA
- ARMA
- Safe Agent
What people say
Transparent fees
Local expertise
Reliable service
Regulatory compliance
Proactive maintenance
Services
Block Management
Comprehensive block management services covering financial administration, contractor coordination, and regulatory compliance. We maintain dedicated bank accounts for each block, manage service charge collections, and handle insurance procurement. Our quarterly site visits ensure proactive maintenance while our emergency hotline provides 24/7 support for leaseholders.
Residential Lettings
Full-service residential lettings from tenant acquisition to property maintenance. We offer flexible management tiers including tenant-only services and complete property management. Our local expertise ensures optimal rental pricing and tenant vetting while handling all legal compliance requirements for landlords.
Service Charge Budgeting
Professional service charge budgeting that considers annual expenditures, future maintenance needs, and reserve funds. We prepare detailed financial forecasts and manage collections while providing regular reconciliation reports to ensure complete transparency for block owners.
Insurance Management
Competitive insurance procurement through annual tenders with brokers. We arrange comprehensive block insurance, directors' and officers' coverage, and building reinstatement valuations. Our services ensure properties remain fully protected against potential risks and liabilities.
Property Maintenance
Proactive property maintenance coordination including contractor selection, work supervision, and emergency repairs. We conduct regular site inspections to identify maintenance needs in advance while managing day-to-day upkeep requirements for managed properties.
People
Luke Loades
Director
With over 25 years in property management, Luke leads our team having purchased the letting division in 2003. He established our dedicated block management department and secured ARMA accreditation to enhance service standards.
Kathryn Phillips
Block Manager
Kathryn oversees daily block management operations, bringing extensive experience in property administration and client relations. She ensures compliance with legislative requirements while maintaining high service delivery standards across managed developments.
Sarah Kent
Client Accounts Manager
Sarah manages all financial aspects of our services, including account reconciliations and service charge budgeting. Her expertise ensures accurate financial reporting and compliance with client money protection regulations.
Emma Ward
Lettings Manager
Emma leads our lettings team with comprehensive knowledge of the local rental market. She manages property listings, tenant placements, and ensures all legal compliance requirements are met for residential lettings.
Sophie Cribb
Block Department Manager
Sophie coordinates block management services, overseeing contractor appointments and maintenance schedules. She implements our proactive approach to property care while managing client communications for managed developments.
Questions
What property management services do you offer?
We provide block management, residential lettings, service charge budgeting, insurance procurement, and property maintenance services across East Anglia.
Are you accredited by industry bodies?
Yes, we hold ARLA, ARMA and Safe Agent accreditations, ensuring compliance with the highest industry standards for property management.
How do you handle emergency maintenance?
We provide an out-of-hours emergency hotline for leaseholders, ensuring prompt response to urgent maintenance issues while protecting your personal time.
What areas do you cover?
We operate from King's Lynn and Hunstanton, serving clients within a 30-minute radius across East Anglia including Norfolk and surrounding regions.
How are your fees structured?
We offer transparent fixed pricing for block management and flexible service tiers for landlords, with no hidden charges or percentage-based service charges.
How do you ensure financial transparency?
We maintain dedicated bank accounts for each block, provide regular reconciliation reports, and operate under client money protection schemes for complete financial accountability.
