Business Details
19 Years
experience
Your Trusted Estate Agents in Holt, Norfolk
Established in 2007, Pointens is North Norfolk's leading independent estate agent, offering property sales, lettings, and management services. Our founder Andrew Pointen, a fourth-generation local with 27 years' industry experience, personally oversees valuations and viewings to ensure seamless transactions. We operate on a no-sale-no-fee basis, providing free valuations and transparent processes through proactive advertising on Rightmove.co.uk and local publications.Our Holt-based office maintains a flexible approach to client needs, combining local market expertise with comprehensive property presentation services including professional brochures and floorplans. We prioritise regular client communication, offering genuine feedback from viewings and maintaining direct contact with solicitors and mortgage providers to facilitate smooth property transfers.
Services
Property Sales
Property Letting
Property Management
Free Valuation
Tenant Referencing
Property Brochures
Rightmove Advertising
Inventory Preparation
Periodic Inspections
Rent Collection
Details
- Year established: 2007
Highlights and features
- We offer free property valuations with no obligation
- Our no-sale-no-fee policy ensures client protection
- Andrew Pointen personally conducts valuations and viewings
- We maintain proactive advertising across major property portals
- Transparent transaction processes with direct stakeholder communication
Services
Property Sales
We specialise in residential property sales across North Norfolk, offering free valuations and no-sale-no-fee terms. Our services include professional brochures with colour photographs, floorplans, and online marketing through Rightmove.co.uk. Andrew Pointen personally conducts valuations to ensure accurate pricing and market positioning.
Property Letting
Our letting services include tenant referencing, credit checks, and guarantor requirements. Properties are marketed through online portals and print media. We offer flexible service levels from full management to letting-only options, with transparent fee structures based on successful placements.
Property Management
Full management covers marketing, viewings, tenant introduction, and ongoing maintenance. We handle rent collection, periodic inspections, and tenancy renewals. Services include inventory preparation and condition reporting, with automatic rent transfers to landlord accounts. Available for non-resident and hands-off landlords.
Tenant Referencing
We conduct thorough tenant background checks including credit history, employment verification, and previous landlord references. Our process includes guarantor requirements for high-risk cases. All prospective tenants undergo referencing before tenancy agreements are finalised to ensure reliable occupancy.
Property Advertising
Properties are marketed through Rightmove.co.uk, local publications, and our user-friendly website. We create professional brochures with colour photography and digital floorplans. Our proactive approach includes targeted advertising campaigns and online visibility optimisation to maximise property exposure.
People
Andrew Pointen
Founder & Director
Fourth-generation North Norfolk resident with 27 years' estate agency experience. Born in Stody, Andrew established Pointens in 2007. He personally oversees valuations and viewings, leveraging deep local market knowledge and extensive industry contacts to deliver tailored property solutions.
Questions
What services does Pointens offer?
We provide property sales, lettings, and management services including valuations, tenant referencing, inventory preparation, and rent collection.
Do you charge for property valuations?
No, we offer free property valuations with no obligation or contract requirements.
What areas do you cover?
We specialise in North Norfolk, particularly Holt and surrounding countryside areas.
What fees apply for letting services?
Our Full Management Service charges 50% first month's rent + VAT then 10% monthly. Letting Only Service costs one month's rent + VAT (min £400 + VAT).
How do you market properties?
Properties are advertised on Rightmove.co.uk, our website, and local/national publications with professional brochures including photographs and floorplans.
Are tenant credit checks performed?
Yes, all prospective tenants undergo thorough referencing including credit checks and employment verification.
