Business Details
Emergency
services
Trusted Property Management & Lettings in Norwich
Established as a trusted name in property management and lettings, we have served landlords and tenants across Norwich, Norfolk, and surrounding areas for decades. Our team combines extensive local knowledge with in-depth expertise in managing diverse properties, from city centre apartments to rural homes. We prioritise exceptional service through rigorous tenant vetting, tailored property management solutions, and transparent communication.As members of the National Approved Letting Scheme, The Property Ombudsman Service, and the Tenancy Deposit Scheme, we uphold industry standards while maintaining a personal touch through our city centre office. Our commitment to professionalism is reflected in our flexible services, which cater to both landlords seeking reliable income maximisation and tenants requiring well-maintained homes.
Services
Property Management
Lettings
Tenant Vetting
Rent Collection
Property Maintenance
Highlights and features
- We have decades of combined experience in property management.
- Our team possesses extensive local knowledge of Norwich and Norfolk.
- We implement rigorous tenant vetting processes for landlord security.
- Flexible services tailored to individual property management needs.
- We are members of leading industry accreditation schemes.
Associations and certifications
- National Approved Letting Scheme
- The Property Ombudsman Service
- Client Money Protection Scheme
- Tenancy Deposit Scheme (TDS)
What people say
Exemplary communication
Prompt responses
Thorough tenant vetting
Stress-free process
Knowledgeable team
Services
Property Management
We offer comprehensive property management services tailored to landlords' needs. Our team handles tenant communication, property maintenance, and financial administration. With decades of local experience, we ensure properties are well-maintained and compliant with current legislation, providing landlords with peace of mind and tenants with high-quality living environments.
Lettings
Our lettings service includes property valuation, marketing through major portals, and professional photography. We conduct thorough tenant vetting, including reference checks and credit searches, to secure reliable tenants. Our local expertise ensures properties are let quickly at competitive market rates while protecting landlords' interests.
Tenant Vetting
We implement rigorous tenant vetting processes, including employment verification, bank statement analysis, and credit checks. Our service ensures landlords receive comprehensive tenant profiles, reducing risks and ensuring responsible occupancy. We also handle deposit protection through the Tenancy Deposit Scheme for added security.
Rent Collection
Our rent collection service guarantees timely payments through established systems. We manage payment processing, issue reminders for arrears, and maintain detailed financial records. Landlords receive regular updates while tenants benefit from multiple payment options, including bank transfers and in-person payments at our Norwich office.
Property Maintenance
We provide prompt property maintenance solutions through trusted contractors. Our team addresses repair requests swiftly, ensuring properties remain in excellent condition. Regular inspections and emergency response capabilities help maintain property value while ensuring tenant satisfaction and compliance with safety regulations.
People
Zoe Morton-Reaves
Lettings Manager
Zoe oversees tenant relations and property lettings with over a decade of local experience. She specialises in matching tenants to suitable properties and streamlining the application process. Her approach combines efficiency with personal care, ensuring smooth transactions for both landlords and tenants.
Mike
Property Manager
Mike manages landlord accounts and property maintenance operations. With extensive knowledge of Norwich's property market, he ensures properties meet regulatory standards. Landlords praise his fair approach and ability to maintain positive relationships with both property owners and tenants.
Paul
Viewing Coordinator
Paul conducts property viewings and initial tenant consultations. His personable manner and detailed knowledge of listed properties help clients find suitable accommodations. Tenants appreciate his transparency and willingness to address concerns during property inspections.
Adam
Lettings Consultant
Adam assists with property marketing and client communication. He specialises in presenting properties effectively to potential tenants. His genuine approach and market expertise have earned consistent positive feedback from clients during the letting process.
Richard
Landlord Client
Richard transitioned his properties to Norfolk Property Management & Lettings Management & Lettings Management after previous negative experiences. He now manages four properties through the company, praising their communication efficiency and balanced approach to landlord-tenant relationships.
Questions
What areas do you cover for property management?
We manage properties across Norwich, Norfolk, and surrounding areas including Wymondham, Beccles, and Blofield.
How do you vet potential tenants?
We conduct reference checks, credit searches, and verify employment and residency through submitted documentation including wage slips and utility bills.
What payment methods do you accept for rent?
Tenants can pay via bank standing orders or debit card payments either by phone or in person at our Norwich office.
Are your fees transparent and competitive?
Yes, our fees follow standard industry percentages with clear breakdowns provided before service commencement.
How quickly do you handle property repairs?
We maintain contractors on call to address repair requests promptly, ensuring properties remain well-maintained.
Can landlords meet potential tenants before signing?
Yes, we facilitate landlord-tenant meetings for final tenant selection when requested by property owners.
