Capital Letters

Capital Letters Property Management is a privately owned lettings agency with a strong presence across Scotland, serving tenants and landlords alike for over 25 years. We pride ourselves on building strong relationships with our clients, understanding their individual needs and exceeding their expectations. Our dedication to customer satisfaction has been the cornerstone of our success, driving us to continuously adapt and improve our service offerings. Over the years, the Scottish private rented sector has evolved significantly, and we have remained at the forefront of these changes, embracing new technologies and innovative approaches to property lettings.

From our humble beginnings, we have expanded our reach to encompass multiple locations, offering comprehensive support to both landlords seeking to maximise their rental income and tenants seeking comfortable and secure homes.

Our Services

At Capital Letters, we go beyond the traditional lettings agency model. We offer a holistic suite of services designed to streamline the lettings process for our clients and ensure a smooth and hassle-free experience.

For Landlords:

• Property Marketing & Advertising:

We have a keen eye for detail and a proven track record of creating compelling property listings that attract a wide range of potential tenants. Our marketing expertise helps our landlords achieve maximum exposure for their properties, ensuring a quick and efficient let.

• Tenant Screening:

We understand the importance of finding suitable tenants for your property. We meticulously screen all applicants, conducting thorough reference checks, credit history assessments, and employment verifications to ensure the highest quality tenants for our landlords. Our rigorous screening process helps minimise the risk of potential issues and fosters a harmonious tenant community.

• Rent Collection & Management:

Our dedicated team handles all aspects of rent collection, ensuring timely payments and minimising potential late fees. We also manage all landlord-related administrative tasks, including lease renewals, notice periods, and communication with tenants, freeing up our landlords' time to focus on other aspects of their business.

• Property Maintenance & Repairs:

We have a network of trusted and reliable contractors who provide prompt and efficient property maintenance and repairs. From minor repairs to major renovations, we take care of all property-related issues, ensuring the upkeep and longevity of your investment.

For Tenants:

• Dedicated Tenant Support:

Our team provides dedicated support to our tenants throughout their tenancy. We are readily available to answer any questions, address concerns, and provide guidance on all tenancy-related matters.

• Tenant Referencing:

We understand the importance of finding a suitable property and landlord. We provide comprehensive tenant referencing support, working closely with tenants to ensure a smooth and seamless move-in process.

• Property Viewings & Applications:

We facilitate convenient and efficient property viewings, allowing tenants to explore properties at their convenience. Our online application system simplifies the application process, ensuring a transparent and quick decision-making process.

• Lease Agreement & Tenancy Management:

We provide clear and comprehensive lease agreements, protecting both tenants and landlords. We also manage all tenancy-related communications and ensure adherence to lease terms, creating a positive and comfortable living environment for our tenants.

Our Commitment

At Capital Letters Property Management, we are committed to providing a seamless, professional, and transparent lettings experience. Our dedication to customer satisfaction, coupled with our comprehensive range of services, has made us a trusted partner for both landlords and tenants in the Scottish private rented sector. We are constantly striving to improve our service offerings and remain at the forefront of industry advancements, ensuring that our clients receive the highest level of care and attention.