Business Details
21 Years
experience
Your Trusted Property Management Partner in York
Established in 2005, Thompson Property Management York is led by directors Gemma and Steve Thompson, who bring extensive local expertise to property management in North Yorkshire. Specialising in holiday and residential accommodations within York's historic city centre, we prioritise proactive service delivery to meet evolving tenant and guest expectations. Our portfolio includes high-quality properties near amenities, with strategic transport links to major UK cities. We combine hands-on experience with industry accreditations, including membership of The Property Redress Scheme and NFoPP Level 3 qualifications, ensuring compliance with best practices. Our holiday lets feature family-friendly amenities, pet-friendly options, and modern comforts, consistently achieving 4.8+ star ratings from over 240 combined reviews.For residential tenants, we offer transparent processes from property viewings to tenancy agreements, with deposits protected via the Deposit Protection Service. With a focus on communication, market insight, and client fund security through ring-fenced accounts, we aim to deliver reliable, professional property solutions tailored to York's dynamic real estate landscape.
Services
Holiday Accommodation
Residential Rentals
Property Management
Tenant Support
Guest Services
Details
- Year established: 2005
Highlights and features
- We have over 15 years of York-focused property management experience
- Our properties feature family-friendly and pet-friendly amenities
- We maintain industry-leading standards with NFoPP Level 3 qualifications
- Properties achieve 4.8+ star ratings from verified guest reviews
- We offer central locations with transport links to major UK cities
Associations and certifications
- The Property Redress Scheme
- Deposit Protection Service
What people say
Exceptional city centre location
Spotlessly clean and well-equipped
Family-friendly with baby equipment
Excellent communication pre-arrival
Pet-friendly with dog blankets
Services
Holiday Accommodation
We provide self-catered holiday properties in York's city centre, featuring modern amenities including free parking, WiFi, and family-friendly equipment. Properties sleep 4-6 guests with pet-friendly options, located near historic attractions and transport links. Our 4.8+ rated accommodations ensure comfortable stays for leisure, work, or family visits.
Residential Rentals
We manage quality residential properties in central York, offering transparent processes from viewings to tenancy agreements. Services include market advice, deposit protection via DPS, and ongoing tenant support. Properties feature modern amenities with proximity to universities, hospitals, and city centre attractions.
Property Management
Our property management covers holiday and residential portfolios with industry-standard compliance. We handle tenant referencing, contract administration, and maintenance coordination. Accredited by The Property Redress Scheme, we ensure client fund security through ring-fenced accounts and DPS registration.
Guest Services
We enhance guest experiences with 24/7 key safe access, welcome packs, and local knowledge. Services include pre-arrival guidance, property orientation, and emergency contact support. Our team provides tailored recommendations for York attractions and transport connections.
Tenant Support
We offer comprehensive tenant support including reference processing, contract guidance, and payment administration. Our services feature transparent pricing, DPS-protected deposits, and ongoing communication throughout tenancies. We maintain properties to high standards with responsive maintenance coordination.
People
Gemma Thompson
Director
With 18 years' experience in York's property market, Gemma co-leads Thompson Property Management York. Her expertise in residential and holiday property management ensures high service standards. She focuses on client relations and operational compliance.
Steve Thompson
Director
Steve co-founded the company in 2005, bringing technical property management skills and market insight. He oversees property maintenance standards and strategic growth, maintaining York's heritage building expertise while implementing modern management practices.
Questions
What areas do you cover for property management?
We specialise in York city centre and surrounding North Yorkshire areas, with properties within 2km of key attractions.
Are pets allowed in your holiday properties?
Yes, our holiday homes are pet-friendly with dog blankets provided for guest convenience.
How do check-in/check-out processes work?
Properties use key safes for flexible 3pm+ check-ins, with standard 10am check-outs on departure days.
What qualifications do your team hold?
We hold NFoPP Level 3 qualifications in residential letting and electrical safety testing certifications.
How are deposits protected?
All deposits are safeguarded through the Deposit Protection Custodial Service scheme as required by law.
Can I access properties after hours?
Key safe systems allow 24/7 access from 3pm on arrival days without staff contact requirements.
