Business Details
Emergency
services
Trusted Property Lettings & Management in Birmingham
White Castle Lettings is an independent, family-run company based in Marston Green, specialising in property lettings and management across Birmingham, Solihull, and the West Midlands. With over 26 years of experience in the property industry and as landlords ourselves, we understand the needs of our clients and prioritise thorough, comprehensive service. Our expertise includes property inspections, legal compliance, tenant referencing, and inventory management, ensuring properties meet all regulatory requirements. We offer both let-only and fully managed services, providing landlords with flexibility and peace of mind. Our 24/7 emergency repair service, supported by a network of trusted contractors, ensures rapid response to tenant needs.We compile tailored tenancy agreements and conduct regular property inspections to safeguard landlord interests. Our commitment to transparency, legal compliance, and exceptional customer service distinguishes us in the competitive property market. We pride ourselves on resolving issues swiftly, maintaining strong relationships between landlords and tenants. Our dedication to service excellence and competitive pricing has earned us a reputation as a trusted partner in property management. Established to combine professional expertise with a personal touch, we continue to evolve while upholding our core values of integrity and reliability.
Services
Let-Only Services
Property Management
Tenant Referencing
Legal Compliance Checks
Emergency Repairs
Inventory Management
Property Inspections
Deposit Registration
Rent Collection
Tenancy Renewals
Highlights and features
- We have over 26 years of experience in the property industry.
- Our family-run business prioritises transparency and legal compliance.
- We offer 24/7 emergency repair services with trusted contractors.
- We provide tailored tenancy agreements and regular property inspections.
- Our team resolves landlord-tenant issues swiftly and professionally.
Services
Let-Only Services
We handle property inspections, rental valuations, and legal compliance checks, including gas safety and electrical certificates. Our team advertises properties on leading platforms and manages tenant viewings. We conduct thorough tenant referencing, covering credit, employment, and affordability checks, ensuring secure and reliable tenancies.
Property Management
Our managed service includes rent collection, regular property inspections, and emergency repair coordination. We renew legal certificates, handle tenancy renewals, and resolve disputes between landlords and tenants. This service ensures landlords receive consistent income while maintaining property standards and legal compliance throughout the tenancy.
Emergency Repairs
We provide 24/7 emergency repair support for urgent issues like plumbing, electrical faults, or gas leaks. Our network of vetted contractors ensures rapid response times. We organise quotes and oversee repairs to minimise property downtime, offering landlords and tenants peace of mind outside standard working hours.
Tenant Referencing
We conduct comprehensive tenant background checks, including credit history, employment verification, and affordability assessments. Our process ensures tenants meet legal requirements, such as right-to-rent legislation, reducing risks for landlords. We also verify previous tenancy references and perform anti-money laundering (AML) checks for compliance.
Legal Compliance
We ensure properties meet all legal standards, including EPC certificates, gas safety, and electrical installation reports. Our team assists landlords in obtaining required documentation, such as legionella assessments and smoke alarm installations. We update certificates as needed and advise on local authority licensing requirements.
Questions
What services do you offer for landlords?
We offer let-only services, full property management, tenant referencing, legal compliance checks, and 24/7 emergency repair coordination.
How do you handle emergency repairs?
Our 24/7 emergency service organises same-day repairs through trusted contractors for issues like plumbing, electrical faults, or gas leaks.
Which areas do you cover?
We operate across Birmingham, Solihull, and the West Midlands, providing local expertise in property lettings and management.
What legal requirements must properties meet?
Properties require a GasSafe certificate, EPC, electrical report, smoke alarms, and a legionella assessment. We assist in obtaining these documents.
How do you support tenants during a tenancy?
We mediate disputes, conduct regular inspections, and ensure landlords meet legal obligations, maintaining a fair and compliant rental environment.
Can you help with tenancy renewals?
Yes, we remind landlords of renewal dates and prepare updated tenancy agreements, ensuring ongoing compliance and smooth transitions.
