Business Details
34 Years
experience
Award-Winning Property Agency in Birmingham
Established in 1992, Direct Housing has become Birmingham's premier property agency through three decades of dedicated service. Founded by Glenda Houston, our team combines extensive industry experience with a commitment to innovation, delivering exceptional lettings, sales, and property management solutions. Recognised with multiple awards including West Midlands Property Woman of the Year, we maintain rigorous professional standards while prioritising client satisfaction. Our long-serving team applies proven methodologies to residential and commercial property transactions, supported by transparent processes and responsive customer service.With a proven track record managing properties across diverse markets, we leverage local market expertise to meet evolving client needs. Our comprehensive approach ensures seamless property management from initial inquiry through tenancy completion, incorporating regular maintenance checks and timely issue resolution. This client-centric philosophy has sustained our reputation as Birmingham's trusted property partner, evidenced by consistent positive feedback from tenants, landlords, and industry peers.
Services
Lettings
Sales
Property Management
Student Accommodation
Residential Sales
Details
- Year established: 1992
Highlights and features
- We offer 30 years' experience in Birmingham property markets
- Our team maintains Propertymark accreditation standards
- We provide responsive issue resolution for tenants and landlords
- Transparent processes for property management and transactions
- Award-winning service with proven local market expertise
Associations and certifications
- Propertymark
What people say
Best letting agency
Friendly and responsive
Issues resolved immediately
Highly recommend
Accommodating during Covid
Services
Lettings
We manage residential and commercial property rentals with comprehensive tenant screening and contract administration. Our process ensures compliance with current regulations while maintaining landlord-tenant relationships. Services include property viewings, lease agreements, and ongoing maintenance coordination.
Sales
Our property sales service covers residential and commercial transactions with expert valuation and marketing strategies. We provide market analysis, negotiation support, and transaction management to ensure smooth property transfers while maximising client returns.
Property Management
We offer full-service property management including maintenance coordination, rent collection, and regulatory compliance. Our proactive approach ensures property preservation and tenant satisfaction through regular inspections and timely issue resolution.
Student Accommodation
Specialised housing solutions for students with tailored tenancy agreements and support services. We maintain quality standards across properties while providing responsive management for academic-year rentals and shared occupancy arrangements.
Residential Sales
Expert guidance for residential property transactions with local market insights and professional marketing. Our service includes property valuation, buyer-seller negotiations, and transaction completion support to ensure client satisfaction.
People
Glenda Houston
Founder
Established Direct Housing in 1992 and received multiple industry awards including West Midlands Property Woman of the Year. Led the company's growth while maintaining high service standards.
Melissa Smith
Property Manager
Manages tenant relations and property maintenance with exceptional responsiveness. Recognised for proactive issue resolution and client communication during tenancy periods.
Questions
What property services do you offer in Birmingham?
We provide lettings, sales, and property management services for residential and commercial properties across Birmingham and Selly Oak areas.
Do you handle student accommodation?
Yes, we specialise in student housing with tailored management services and support for academic-year tenancies across Birmingham.
Are you accredited by property organisations?
We maintain Propertymark accreditation, demonstrating our commitment to professional standards and ethical property management practices.
How long have you operated in Birmingham?
We've served Birmingham property markets since 1992, providing 30 years of continuous lettings, sales, and management expertise.
