Business Details
15 Years
experience
Emergency
services
Your Trusted Property Letting Partner in Glenfield
Oaktree Lettings & Management is owned and operated by Marianne Tomblin and Louise Rogers, two property professionals with over 40 years of combined experience in the lettings industry. Our dedicated focus on property lettings ensures a service of exceptional quality, underpinned by formal qualifications from the National Federation of Property Professionals and ongoing legal training. We adhere to rigorous industry standards through memberships with ARLA Propertymark, the Property Redress Scheme, and Client Money Protection schemes, guaranteeing transparency and security for landlords and tenants.Our expertise spans tenant vetting, property management, compliance with evolving housing regulations, and dispute resolution. With a commitment to continuous improvement, we provide tailored solutions for residential lettings across Leicester and surrounding areas, ensuring peace of mind for property owners and a positive experience for tenants.
Services
Property Letting
Property Management
Tenant Vetting
Rent Collection
Maintenance Coordination
Details
- Year established: 2011
Highlights and features
- Over 40 years of combined experience in residential lettings
- ARLA Propertymark membership ensuring higher industry standards
- Client Money Protection Scheme guaranteeing financial security
- Prompt resolution of tenant queries and property issues
- In-depth knowledge of local lettings markets in Leicester and Leicestershire
Associations and certifications
- ARLA Propertymark
- Property Redress Scheme
- Client Money Protection Scheme
What people say
Prompt, professional service
Efficient issue resolution
Reliable property management
Transparent deposit handling
Excellent communication
Services
Property Letting
Our property letting service includes property assessment, professional marketing through Rightmove and Zoopla, tenant vetting, reference checks, and tenancy agreement preparation. We ensure compliance with all legal requirements including EPC regulations and deposit protection schemes. This service provides landlords with reliable tenants while maintaining full transparency throughout the process.
Property Management
Our full management service covers rent collection, property inspections, maintenance coordination, and tenant communication. We handle safety certifications, inventory management, and dispute resolution while providing monthly financial statements. This comprehensive solution ensures landlords receive regular income with minimal involvement in day-to-day operations.
Tenant Vetting
We conduct thorough tenant vetting through external referencing agencies and internal verification processes. This includes credit checks, employment verification, and previous landlord references. Our rigorous screening ensures tenants meet financial and reliability criteria, reducing risks for property owners while maintaining compliance with equal housing regulations.
Rent Collection
Our rent collection service manages monthly payments via standing orders, with BACS transfers to landlords within three working days. We monitor payment schedules, address arrears through established procedures, and maintain detailed financial records. This ensures consistent cash flow and financial transparency for property owners.
Maintenance Coordination
We coordinate property maintenance through vetted contractors while ensuring competitive pricing and quality workmanship. Our service includes emergency repair handling, routine maintenance scheduling, and contractor payment processing from rental income. This maintains property value and tenant satisfaction while protecting landlords' investments.
People
Marianne Tomblin
Property Professional
With over 20 years of lettings experience, Marianne specialises in property compliance and tenant relations. She holds formal qualifications from the National Federation of Property Professionals and manages legal updates to ensure regulatory adherence.
Louise Rogers
Property Professional
Louise brings extensive lettings expertise with a focus on property management and client communication. Her qualifications and industry memberships ensure high standards in tenant screening and property maintenance procedures.
Questions
What lettings services do you offer?
We provide tenant placement, full property management, and rent collection services with comprehensive legal compliance and maintenance support.
How do you vet potential tenants?
We conduct credit checks, employment verification, and reference checks through external agencies combined with our internal verification processes.
Are you ARLA Propertymark accredited?
Yes, we maintain ARLA Propertymark membership, ensuring adherence to higher industry standards than legal requirements.
How are emergency repairs handled?
Extreme emergencies like burst pipes receive immediate attention through recommended local contractors with post-service reimbursement processes.
What fees apply for landlords?
Fees start at £450 (plus VAT) for tenant placement, with full management from £350 (plus VAT) and 9% of collected rent.
How do you protect client money?
We operate under the Client Money Protection Scheme, ensuring all funds are securely managed and protected.
