Rooted in Quality & Assurance, Delivering Exceptional Results
Welcome to Oaktree Lettings and Management, a dedicated and professional property management company based in Glenfield, Leicester. Our team, comprising Marianne Tomblin and Louise Rogers, have collectively over 40 years of experience in the lettings industry, ensuring that we are well-equipped to provide an unparalleled service to our clients. Our commitment to quality and assurance is unwavering, and we strive to build long-lasting relationships with both landlords and tenants.
Our Services
At Oaktree Lettings and Management, we understand the importance of providing a seamless and stress-free experience for both landlords and tenants. Our comprehensive services include:
- Property Management: We handle all aspects of property management, from marketing and tenant sourcing to rent collection, maintenance, and upkeep.
- Rent Collection: Our team ensures that rental income is promptly and efficiently collected, using a secure and reliable online system.
- Tenant Sourcing: We carefully screen potential tenants to ensure that they meet our high standards, providing peace of mind for landlords.
- Property Maintenance: We take care of routine maintenance and repairs, ensuring that properties remain in excellent condition.
- Insurance: We offer comprehensive insurance solutions to protect both landlords and tenants, providing peace of mind in the event of unforeseen circumstances.
- Agent Fees: We offer transparent and competitive agent fees, ensuring that our clients receive the best possible service at the best possible price.
Our Values
At Oaktree Lettings and Management, we believe that building strong relationships with our clients is paramount. Our core values reflect our commitment to providing an exceptional service:
- Quality: We are dedicated to delivering excellence in everything we do, ensuring that our clients receive the highest standard of service.
- Integrity: We maintain the highest levels of integrity, acting honestly and with transparency in all our dealings.
- Accountability: We are responsible for our actions, taking ownership of any issues that may arise and working to resolve them swiftly and efficiently.
- Communication: We pride ourselves on clear and effective communication, ensuring that our clients are always informed and updated.
Client Testimonials
Don't just take our word for it! Our satisfied clients have spoken out about their positive experiences with us:
- "I have just finished our first ever tenancy while our home was being refurbished and extended. The experience was really straightforward and the team at Oaktree were on hand to answer all our queries in a prompt, professional, and friendly manner. I would recommend Oaktree to both tenants and landlords." - Steve O'Hare
- "I had been a tenant for 6 years with Oaktree and they were brilliant. Always dealt with issues promptly and helped whenever I needed it. At the end of the tenancy, they were really helpful and returning the full deposit after my deep cleaning of the flat was a welcomed action. I can only recommend." - Levente Budai
Get in Touch
If you're a landlord or tenant looking for a professional and dedicated property management company, look no further. Contact us today to find out how we can help you achieve your goals.
Excellent Service from Oaktree Lettings
The reviewers have praised Oaktree Lettings for their exceptional service. The agency has been praised for being extremely helpful, supportive, and professional. Several reviewers have mentioned that the team at Oaktree Lettings have been highly knowledgeable and have gone above and beyond to ensure the smooth running of their tenancies.
Proactive and Responsive
The agency has been commended for being proactive and responsive to the needs of their tenants. They have dealt with any issues promptly and have maintained open and smooth communication throughout the tenancy period. Several reviewers have mentioned that the team at Oaktree Lettings have been highly responsive to their queries and have provided sound advice on property-related matters.
Disappointment with Oaktree Lettings
A few reviewers have expressed disappointment with the agency's service. One reviewer reported that Oaktree Lettings deducted a portion of their deposit without valid reasons. Another reviewer felt that the agency was discriminatory towards pregnant people. They mentioned that the agency's application form asked for personal information about their children, including their gender, which they found to be unacceptable.
Highly Recommended
Despite the few negative comments, the majority of reviewers have highly recommended Oaktree Lettings. They have praised the agency's professionalism, responsiveness, and support throughout the entire tenancy period.
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