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Professional Lettings in Gloucester
Pro Services is a family-run lettings and property management business established over two decades ago. Operating from purpose-built offices in Tuffley, Gloucester, we have cultivated a loyal client base of landlords across the UK and internationally. Our dedicated team specialises in securing quality tenants, achieving optimal rental returns, and managing properties efficiently. As members of Safeagent and The Property Ombudsman Scheme, we adhere to rigorous industry standards, ensuring client money protection and dispute resolution compliance. Our in-house maintenance team, comprising trusted local tradespeople, guarantees prompt and reliable property upkeep.With 25 years of industry expertise from our proprietor Paul and over 20 years of lettings experience from our team, we prioritise transparency, professionalism, and long-term client relationships. Our services include accompanied viewings, tenant referencing, safety certification, and comprehensive property management, supported by a lifetime guarantee of no commission increases. We maintain a robust portfolio of one to five-bedroom properties, catering to diverse tenant needs while ensuring landlords benefit from strategic marketing and regulatory compliance.
Services
Lettings
Property Management
Tenant Referencing
Maintenance Coordination
Safety Certifications
Deposit Registration
Rental Valuations
Legal Compliance
Marketing Services
Inventory Management
Highlights and features
- We have over 25 years of lettings experience with a family-run ethos.
- Our in-house maintenance team ensures rapid property repairs.
- We are Safeagent accredited, guaranteeing client money protection.
- Lifetime commission rate guarantee from 13.2% inc VAT.
- Comprehensive compliance management for gas, electrical, and EPC certifications.
Associations and certifications
- Safeagent
- The Property Ombudsman
Services
Lettings
We specialise in securing quality tenants for residential properties, offering accompanied viewings and in-house tenant referencing. Our services include rental valuations, marketing on major property portals, and contract preparation. With a focus on local market expertise, we ensure landlords achieve optimal rental returns while minimising void periods.
Property Management
Our full management service includes rent collection, safety certification compliance, and routine property inspections. We handle gas, electrical, and EPC certifications, alongside a dedicated maintenance team for urgent repairs. Landlords benefit from monthly financial statements and a lifetime guarantee of no commission increases.
Tenant Referencing
We conduct comprehensive tenant referencing in-house, covering credit checks, right-to-rent verification, and affordability assessments. This ensures landlords receive reliable tenants while avoiding external agency fees. All references are completed promptly to expedite tenancy agreements.
Safety Certifications
We manage all legal compliance requirements, including gas safety certificates, NICEIC electrical certifications, and EPCs. Our team ensures properties meet UK legislation, with annual gas checks and five-year electrical inspections conducted by accredited professionals.
Deposit Registration
We handle deposit registration with authorised schemes, ensuring compliance with UK law. Deposits are protected and returned post-tenancy after deductions for damages or unpaid rent. Clear documentation and secure handling provide landlords and tenants with peace of mind.
People
Paul
Proprietor
With over 25 years in lettings, Paul established Pro Services as a family-run specialist agency. He oversees strategic operations, ensuring high standards in tenant placement and property management while maintaining client relationships.
Nigel
Lettings Manager
Nigel brings 20+ years of customer service and lettings expertise, managing tenancies from inception to completion. He focuses on tenant satisfaction and streamlining the rental process, leveraging deep industry knowledge to resolve client needs.
Lindsay
Lettings Negotiator
Lindsay joined Pro Services in 2015, offering local authority experience and property portfolio expertise. She assists landlords and tenants with lettings, leveraging in-depth market knowledge to match properties with suitable tenants.
Questions
What services does Pro Services offer for landlords?
We provide full property management, tenant referencing, safety certifications, rent collection, and marketing services. Our lifetime commission guarantee ensures no rate increases post-agreement.
How does tenant referencing work?
We conduct in-house credit checks, right-to-rent verification, and affordability assessments to ensure reliable tenants, avoiding external agencies for faster processing.
Are there additional fees for compliance checks?
Yes, fees apply for EPCs (£95–£115), gas safety certificates (£115), and NICEIC electrical certificates (£210), all required by UK law for rental properties.
What areas do you cover?
We operate across Gloucester and surrounding areas including Tuffley, Quedgeley, Ashleworth, and Brockworth, managing a diverse portfolio of residential properties.
Is emergency maintenance available?
Yes, our local contractor team provides urgent repair services outside standard hours to address critical property issues promptly.
