TLC is a lettings and management company based in Cheltenham, founded by Tanya Johnson. With 20 years of experience in the industry, Tanya has a wealth of knowledge and a passion for simplifying the lettings process. Our mission is to provide a friendly, professional service while maintaining a laid-back, 'down-to-earth' attitude. Communication is key to our success, and we pride ourselves on being approachable and easy to deal with. As a small, family-based business, we can offer 100% service at minimal, fair costs and without VAT.
Bespoke Personal Service
At TLC, we understand that everyone has unique needs when it comes to property lettings. That's why we offer a tailored package for each individual or family, ensuring that our services fit around your requirements, whether financial or practical. Our personalised approach guarantees a bespoke experience, making your journey with us as smooth as possible.
Fully Managed Service & 24/7 Support
Our aim is to offer landlords and tenants a hassle-free, stress-free experience. The benefits of a fully managed property agreement are numerous, and we're committed to providing round-the-clock support for your peace of mind. By choosing TLC, you can rest assured that our dedicated team is available 24/7 to address any concerns or issues that may arise.
Fixed Pricing & Transparent Fees
TLC takes a responsible and transparent approach to the fees we charge. Our simple and easy-to-understand fee structure ensures that there are no hidden costs or surprises for either landlords or tenants. We believe in passing the savings directly to you, providing excellent value for our services.
Regulation & Compliance
TLC is a licensed letting agent and a member of the Property Redress Scheme, ensuring that both landlords and tenants receive the highest levels of service. We comply with the Deposit Protection Service and Client Money Protect, offering 100% peace of mind and assurance in our commitment to ethical business practices.
Kind Words from Our Clients
"TLC really did live up to its name. professional, friendly, easy, stress-free, honest, and straight-up!" - Simon
"I switched my portfolio to TLC; the only thing I ask myself is why I didn't do this years ago!" - Sidney Abbott
Working with TLC: Landlords & Tenants
TLC is dedicated to providing excellent service to both landlords and tenants. Our range of services includes:
- *TLC Full Management Service*: Comprehensive property management, ensuring a stress-free experience for landlords.
- *TLC Tenant Find Service*: Advertising and tenant screening, helping landlords find the right tenants for their properties.
- *TLC Tailor Made Service*: Personalised property management, catering to the unique needs of landlords and tenants.
- *Becoming a TLC Tenant*: Our commitment to providing a positive, hassle-free experience for tenants.
- *Tenant Fees*: Clear, transparent information on fees for tenants.
- *Client Money Protect*: Our guarantee of financial security for landlords and tenants.
Say Hello
Whether you're a landlord looking to let your own property, a tenant searching for your dream home, or simply want to chat, we want to hear from you. Contact us today to learn more about how TLC can make a difference in your lettings journey.
Exceptional Service
All reviewers have praised The Lettings Company for providing top-notch service. Tanya, in particular, has been commended for her excellent communication skills, professionalism, and dedication to finding the right tenants for landlords.
Personal Touch
Many reviewers have highlighted the personal touch that Tanya brings to her work. They appreciate her friendliness, helpfulness, and willingness to go the extra mile to ensure a smooth transaction.
Efficient and Effective
Reviewers have praised the company's efficiency and effectiveness in managing properties and finding suitable tenants. Their Full Management Service has been particularly commended, as it allows landlords to be hands-off while still receiving regular statements.
Reasonable Pricing
Some reviewers have praised the company's reasonable pricing, particularly when it comes to tradespeople and repairs.
Conservative Approach
One reviewer has praised Tanya's conservative approach to matching properties with tenants, ensuring that both parties are satisfied with the arrangement.
