Business Details
30 Years
experience
Emergency
services
Trusted Property Management in Glasgow Since 1996
Established in 1996, Malhotra & Partners is a family-run property management agency with over 24 years of experience in residential letting. We specialise in delivering tailored services to both landlords and tenants, ensuring properties are let to suitable occupants while maintaining high standards of care. Our team holds Propertymark qualifications and is registered with the Scottish Letting Agents Register, alongside memberships in the Scottish Association of Landlords and Council of Letting Agents. We prioritise transparency, with no hidden fees, and protect tenant deposits through Safe Deposit Scotland. Our approach combines local market expertise with a commitment to treating clients as part of the Malhotra & Partners family, managing over 220 properties and maintaining a 100% occupancy rate.We offer pre- and post-tenancy photographic inventories, timely repair resolutions, and dedicated support for international tenants. Our services include full property management, tenant finding, and self-management packages, supported by competitive commission rates and client money protection. We operate from our Glasgow office, serving clients across the region with a focus on building long-term relationships through reliable, professional service delivery.
Services
Residential Letting
Property Management
Tenant Vetting
Rent Collection
Emergency Repairs
Details
- Year established: 1996
Highlights and features
- We have over 24 years of experience in residential property management.
- Our team holds Propertymark qualifications and industry accreditations.
- We guarantee no hidden fees or unexpected charges.
- Family-run business treating clients as valued members of our community.
- 100% occupancy rate with competitive commission rates for landlords.
Associations and certifications
- Propertymark
- Scottish Letting Agents Register
- Safe Deposit Scotland
Services
Residential Letting
We specialise in residential property rentals, offering tenant vetting, lease agreements, and market valuation services. Our team ensures properties are matched with suitable tenants through rigorous background checks and references. With competitive commission rates and a 100% occupancy success rate, we provide landlords with reliable income streams while ensuring tenants find quality homes.
Property Management
Our full property management service includes rent collection, deposit handling, and regular property inspections. We coordinate gas safety checks, electrical inspections, and maintenance repairs through approved contractors. Landlords benefit from timely BACS payments within 10 days of rent receipt, while tenants receive prompt resolution of repair requests through our dedicated support team.
Emergency Repairs
We provide 24/7 emergency repair services for critical issues like burst pipes, electrical faults, and heating failures. Tenants can contact senior management via WhatsApp or call pre-approved contractors directly during out-of-hours periods. Our emergency protocols ensure safety and property protection, with clear guidelines for tenants to follow when reporting urgent issues.
Tenant Vetting
Our tenant screening process includes credit checks, employment verification, and reference validation to ensure reliable tenancies. We provide landlords with comprehensive tenant profiles, reducing risks of arrears or property damage. The vetting process is completed within 48 hours, with transparent communication to applicants regarding application outcomes.
Deposit Protection
Tenant deposits are securely protected through Safe Deposit Scotland, with full compliance to Scottish Government regulations. We lodge deposits within 30 days of tenancy commencement and provide tenants with deposit account numbers and repayment procedures. Our dispute resolution process ensures fair handling of deposit deductions for property damages or unpaid rent.
People
Balraj Malhotra
Founder & Manager
Established Malhotra & Partners in 1996, bringing extensive property management experience to Glasgow's rental market. Specialises in landlord-tenant relations and regulatory compliance.
Arti Malhotra-Hope
Senior Manager
Oversees daily operations since 2016, maintaining family business values while implementing modern property management practices. Focuses on client satisfaction and team development.
David Peebles
Lettings Coordinator
Manages property listings and tenant applications, ensuring efficient matching of properties with qualified renters through rigorous vetting processes.
Nisha Cheema
Receptionist
Provides front-line support for tenant inquiries and appointment scheduling, ensuring smooth communication between clients and management teams.
Questions
What fees do you charge tenants?
We do not charge any fees to tenants. All costs are transparently disclosed during the application process.
How do I report an emergency repair?
Call our office at 0141 423 9666 during business hours or contact senior management via WhatsApp after hours for urgent issues.
How are deposits protected?
All deposits are lodged with Safe Deposit Scotland within 30 days of tenancy start, with full documentation provided to tenants.
What happens if I need to end my tenancy early?
You must provide 28 days' notice as per Private Residential Tenancy Agreement terms, with deposit refunds processed after final inspections.
Do you offer virtual property viewings?
Yes, we provide virtual viewing options for all available properties to accommodate remote applicants.
How often are rent payments made to landlords?
Rent is collected monthly and transferred to landlords via BACS within 10 days of receipt.
