Achieving Excellence in Property Sales and Lettings
Who we are
Harlows of Frome is a modern estate agent serving the vibrant town of Frome and the surrounding areas. We take the stress out of property transactions for vendors, landlords, and tenants alike, with a focus on transparency, honesty, and open communication.
Our Mission
Our mission is to provide a seamless and stress-free experience throughout your property journey. We achieve this by:
- Understanding your needs: We take the time to listen to your individual needs and goals to tailor our services to your specific situation.
- Expertise at your fingertips: Our experienced and dedicated team possesses extensive knowledge and expertise in all aspects of the property market.
- Open communication: We maintain clear and consistent communication throughout the process, keeping you updated on every step of the way.
Residential Sales
- Comprehensive market analysis and valuation
- Bespoke marketing strategies
- Professional photography and online listings
- Experienced negotiation and sale handling
Lettings
- Extensive tenant screening and referencing processes
- Competitive rental rates and market advice
- Regular property inspections and maintenance support
- Dedicated tenant communication and support
Property Management
- Comprehensive property care and maintenance
- Rent collection and payment management
- Tenant communication and issue resolution
- Detailed reporting and financial management
Our Values
At Harlows of Frome, our core values are:
- Integrity: We conduct ourselves with honesty, transparency, and respect.
- Client-focused: We prioritize your needs and aspirations.
- Professionalism: We deliver a seamless and efficient experience through meticulous planning and attention to detail.
- Communication: We maintain open and clear communication with our clients at every step of the process.
Meet the Team
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Get in touch
We would love to discuss your property needs and offer personalized advice. Contact us today to schedule a consultation and experience the Harlows difference.
Professional and Attentive Service
The reviews for Harlow's of Frome are overwhelmingly positive, with multiple 5-star ratings from satisfied customers. The team at Harlow's is described as professional, attentive, and honest, with a personal and "can-do" approach to customer service. Several reviewers praised the team's flexibility, responsiveness, and willingness to go above and beyond to meet their needs.
The reviewers appreciated the team's attention to detail, clear communication, and ability to find suitable tenants quickly. They also praised the team's management of rental properties, citing their reliability, efficiency, and willingness to help with any issues that arise.
Personal Touch
One reviewer highlighted the importance of the personal touch, stating that Harlow's made them feel supported during the process of changing home. Another reviewer appreciated the team's kindness and attentiveness to their personal situation and needs.
Efficient and Stress-Free
Many reviewers mentioned that the moving process was smooth and stress-free, thanks to the team's efficiency and professionalism. One reviewer praised the team's rapid responses to emails and phone calls, ensuring that any issues were quickly resolved.
Exceptional Customer Service
Overall, the reviews showcase exceptional customer service, with reviewers praising the team's professionalism, attention to detail, and willingness to go above and beyond to meet their needs.
One Negatively-Worded Review
One reviewer, Lucia George, left a 1-star review, expressing disappointment with the team's handling of issues with the property, including the lack of rent reduction during a period when the heating was not functioning.
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