Business Details
17 Years
experience
Emergency
services
Your Trusted Property Management Partner in London
Established in 2009, Red Rock Property Management has built a reputation as a trusted leader in property management across London and the South East. Our team of dedicated professionals brings over a decade of experience in delivering tailored solutions for institutional landlords, resident management companies, and leaseholders. We prioritise proactive, client-focused service, combining industry-recognised software with on-site presence to address legal compliance, accounting, and maintenance needs.Our commitment to transparency, integrity, and innovation ensures clients receive stress-free estate and block management. With a robust network of local contractors and 24/7 emergency support, we empower leaseholders through services like Right to Manage guidance and post-completion client support for developers. Our expertise in complex service charge provisions and environmental efficiency recommendations underscores our dedication to enhancing property value and client satisfaction.
Services
Property Management
Estate Management
Resident Management Companies
Right to Manage
Contractor Panel Management
Emergency Maintenance
Developer Post-Completion Services
Service Charge Consultancy
Details
- Year established: 2009
Highlights and features
- We offer over 10 years of experience in property management since 2009.
- Our team provides 24/7 emergency maintenance support for urgent issues.
- We maintain transparency in financial planning and operational processes.
- Our proactive approach resolves issues swiftly, minimising client stress.
- We specialise in Right to Manage guidance and developer post-completion services.
Associations and certifications
- ARMA
Services
Property Management
We provide comprehensive property management services for leasehold and freehold sectors. Our proactive approach ensures legal compliance, financial transparency, and maintenance efficiency. Clients benefit from dedicated managers and 24/7 emergency support across London and the South East.
Right to Manage
Our team guides leaseholders through the Right to Manage process under the Commonhold and Leasehold Reform Act 2002. We facilitate the transfer of management responsibilities to resident-led companies without requiring landlord consent or court orders.
Estate Management
We specialise in managing large physical locations, addressing boundary issues, communal area maintenance, and anti-social behaviour. Our services include streetlighting, road maintenance, and rubbish disposal management for residential estates.
Developer Services
We assist housebuilders with defects liability management, snagging resolution, and service schedule setup. Our services help developers enhance post-sales client satisfaction and differentiate their offerings in competitive markets.
Emergency Maintenance
Our emergency maintenance service operates 24 hours a day, 365 days a year. Clients can contact us for urgent issues like plumbing failures, electrical faults, or structural emergencies requiring immediate intervention.
People
Adrian Calver
Managing Director
With over 10 years of property management experience, Adrian leads our team in delivering client-focused solutions. He specialises in Right to Manage processes and ensures operational excellence across all managed developments.
Chloe Collar
Head of Accounts
Chloe oversees financial operations with expertise in transparent accounting practices. She ensures accurate service charge management and compliance with financial regulations for all client portfolios.
Naz Moursel
Head of New Business
Naz focuses on expanding our client base while maintaining high service standards. He specialises in developer partnerships and post-completion client services for new residential developments.
Kelly Frost
Administration Manager
Kelly manages day-to-day administrative operations, ensuring smooth communication between clients and property managers. Her organisational skills support efficient service delivery across all developments.
Megan Parrish
Accounts Team Leader
Megan leads our accounts team with expertise in leaseholder financial matters. She ensures accurate billing processes and provides clear financial reporting to resident management companies.
Questions
What areas do you cover?
We provide property management services across London and the South East, including Essex, Suffolk, Hertfordshire, and Surrey.
Do you offer emergency maintenance support?
Yes, we provide a 24/7 emergency service for urgent maintenance issues requiring immediate attention.
What is Right to Manage?
Right to Manage allows leaseholders to take control of property management functions from landlords under the Commonhold and Leasehold Reform Act 2002.
How do you handle contractor selection?
We maintain an extensive panel of recommended contractors based locally to developments we manage, ensuring quality and reliability.
What services do you offer for developers?
We assist housebuilders with post-completion client services, defects liability management, and environmental efficiency recommendations to reduce ongoing costs.
