Partnering with you to find your perfect property
At Riverdale Estates, we are proud to be a family-run independent estate agency with a rich history dating back to 1998. Our journey began in Ipswich, Suffolk, with a strong foundation of local knowledge and a passion for delivering exceptional customer service. Over the years, we have established ourselves as a leading estate agent in the region, with a reputation for excellence and a commitment to providing our clients with a tailored approach to buying, selling, letting, and renting properties.
Our Services
As a reputable estate agency, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Whether you're looking to buy, sell, let, or rent a property, our professional team of experts is always on hand to provide guidance, support, and expert advice. Our services include:
- Property Sales: We pride ourselves on our ability to market properties effectively, ensuring that our clients' properties attract serious buyers. Our sales team works closely with vendors to understand their needs and provide tailored marketing strategies to achieve the best possible price.
- Property Lettings: We offer a comprehensive lettings service, providing landlords with expert advice and support to ensure their properties are marketed effectively and rented efficiently. Our team of experienced lettings agents will work closely with you to understand your requirements and manage the entire lettings process from start to finish.
- Property Management: Our property management team is dedicated to providing a high-level of care and attention to our landlords and tenants. We understand the importance of maintaining a property in good condition and ensure that all necessary repairs and maintenance work are carried out promptly and efficiently.
- Property Valuations: At Riverdale Estates, we pride ourselves on our extensive knowledge of the local property market. Our experienced valuers will work closely with you to provide an accurate and competitive valuation of your property.
Our Team
Our team of experts is dedicated to providing exceptional customer service and is made up of highly experienced and qualified professionals who have a deep understanding of the local property market. Our team includes:
- Kate Fell, Managing Director
- Janet Norris, Branch Manager
- Sarah Kershaw, Senior Negotiator
- Aimee Lloyd, Property Manager
- Debbie Pawsey, Property Manager
- Marianne Sharpe, Accounts Manager
- Nicole De Smith, Office Manager
- Kathlyn Backhurst, Lettings Administrator
Testimonials
We are proud to have an enviable client base of hundreds of satisfied customers who return to us year after year. Our testimonials speak for themselves, as our clients have praised our professional service, expert knowledge, and commitment to delivering exceptional results. From first-time buyers to seasoned investors, our clients know they can trust us to guide them through the complex process of buying, selling, letting, and renting properties.
Experiences with Riverdale Estates
Positive Experiences
Many reviewers have had a positive experience with Riverdale Estates, praising the company's reliability, professionalism, and kindness. They have described the staff as welcoming, helpful, and attentive to their needs. The team has been credited with making the moving process smooth and stress-free.
Negative Experiences
On the other hand, some reviewers have had a negative experience with Riverdale Estates, citing poor communication, rude staff, and unprofessional behavior. Some have reported being ignored or dismissed when trying to address issues with their property.
Communication Issues
Several reviewers have mentioned issues with communication, including being ignored or receiving inadequate responses to their queries. Some have reported having to chase after staff members for updates, which has added to their frustration.
Staff Behavior
Some staff members have been praised for their kindness and helpfulness, while others have been criticized for their rude and unhelpful behavior. This inconsistency in staff behavior has led to mixed reviews of Riverdale Estates.
Property Issues
One reviewer reported issues with the condition of a rental property, including a porch roof needing repair and mold in the bedrooms. They were disappointed with the landlord's response to these issues and felt that Riverdale Estates did not handle the situation adequately.
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