Your home, our priority. Expert guidance, exceptional service.
A Leading Agency Serving Hatfield and Beyond
Welcome to Strats Homes Sales & Lettings, your trusted partner in all your property journey stages. Established in 2003, we have proudly assisted thousands of clients in Hatfield, Welwyn Garden City, and surrounding areas in finding their perfect homes or properties.
Our Expertise
Our team of experienced professionals offers a comprehensive range of services designed to cater to every aspect of buying, selling, letting, and renting properties. We are passionate about delivering exceptional customer service and ensuring a seamless and successful experience for every client.
Sales
- Comprehensive market analysis and valuations
- Professional marketing materials and photography
- Extensive network of potential buyers
- Negotiation and closing expertise
Lettings
- Tenant sourcing and referencing
- Rent collection and management
- Property maintenance and repairs
- Dedicated landlord support
Additional Services
- Expertise in HMO (House of Multiple Occupation) and Student Accommodation
- Specialist advice on property investment and financial planning
- Virtual viewings and online valuations for added convenience
Why Choose Strats Homes?
Our commitment to our clients is reflected in:
- Open and honest communication throughout the process
- Responsive and personalized service
- Extensive market knowledge and insights
- Results-driven approach to achieving your goals
- Client-centered approach, focusing on your needs and aspirations
Join Our Community
We pride ourselves on building strong relationships with our clients. We encourage you to join our extended family and experience the personal touch that sets us apart. Whether you're a potential seller, buyer, landlord, or tenant, we are here to guide and support you every step of the way.
Contact us today to discuss your property journey and discover the Strats Homes difference!
Overall Experience
The reviews reveal a mixed bag of experiences with Strats Letting Agents. While most reviewers have had a positive experience, a few have had issues with the agency.
Positive Experiences
Many reviewers have praised the staff at Strats, particularly Olympia, Keiri, and Maria, for being kind, helpful, and professional. They have been commended for providing excellent service, being quick to respond, and making the process of moving in and out of properties smooth and hassle-free.
Negative Experiences
However, some reviewers have had negative experiences with the agency. One reviewer was unhappy with the agency's response to a rat infestation in their flat and claimed that they did not return their deposit. Another reviewer was dissatisfied with the agency's lack of action regarding a breach of contract and HMO licence issues.
Common Themes
One common theme among the positive reviews is the excellent customer service provided by the staff at Strats. Many reviewers have appreciated their professionalism, kindness, and helpfulness. On the other hand, the negative reviews highlight issues with the agency's handling of specific problems, such as maintenance and contract breaches.
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