Your Property in Safe Hands!
At Torbay Property Management Sales & Lettings, we are specialists in the Sales, Letting and Management of residential property, taking pride in our reputation for providing a professional yet personal service to our vendors and landlords. Our directors and staff are trained to ARLA & NAEA standards and have been working together for many years, continually aiming to reinforce their position as the Bay's leading agent.
Our Services
Through extensive experience, we have been able to clearly identify the needs of both vendors and landlords and develop our services to meet those needs. By ensuring that all our staff are experienced and dedicated, we can provide you with a quality service with the peace of mind that your property is in safe hands. Our services include:
- Initial inspection of your property
- Advise on rental/sales value and periodic revision
- Supervised viewings of property
- Advertise and market the property - through online property portals, window space, property list, associated companies, etc
- Perform thorough reference checks for prospective tenants
- Advise on fixtures, fittings, furnishings, and equipment which should be included in the property
- Preparation of an inventory
- Preparation and signing of all legal documents
- Inform utilities - gas, electric, council tax, and water of new tenants
- Advise on Landlords Insurance requirements
- Arrange gas and electrical safety inspection in accordance with legislation
- Receive rent and account to landlord on a monthly basis
- Preparation of statements on a monthly basis plus annual statement for your accounts, if required
Regulation and Accountability
We are members of the ASSOCIATION OF RESIDENTIAL LETTINGS AGENTS (ARLA) & NATIONAL ASSOCIATION OF ESTATE AGENTS (NAEA), which means our practices and client accounting systems are fully regulated. This in turn means that we are accountable and your money is protected and insured. ARLA & NAEA is the only governing body for letting agents which requires their members to be professionally qualified and to continue their learning and development each year.
Our Office and Shop Window
Our office and shop window are in a prominent main street location, and our A3 displays are LED backlit to make your property stand out, day and night.
Let Us Take the Worry Out of Letting or Selling Your Home
For further details on our services, please call us on: 01803 295291.
Overview of Reviews
The reviews of Torbay Property Management are overwhelmingly positive, with 17 out of 19 reviewers giving the company 5-star ratings. The reviewers praise the company's staff, particularly Carl Sharrock, for their professionalism, helpfulness, and prompt responses.
Service Quality and Professionalism
The reviewers consistently mention the high level of service provided by Torbay Property Management. They praise the staff for being approachable, professional, and helpful in explaining everything they wanted to know. The process of finding a property or renting out a flat is described as straightforward and efficient.
Communication and Responsiveness
The reviewers appreciate the prompt responses and guidance provided by the staff, particularly Carl Sharrock. They mention that he was always available to answer queries and provide guidance throughout the process.
Tenant and Landlord Satisfaction
Both tenants and landlords express high satisfaction with the services provided by Torbay Property Management. Tenants appreciate the helpfulness and professionalism of the staff, while landlords praise the company's ability to find tenants quickly and efficiently.
Negative Review
One reviewer gave a 2-star rating and expressed dissatisfaction with the company, citing a bad experience with a landlord. However, this review is an outlier among the overwhelmingly positive reviews.
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