Trust us to find your dream home
Established in 1934, Fairhalls is the oldest independent firm of estate agents in the Gosport area, and we take pride in being a family-run business, jointly managed by brother and sister, James and Louisa Fairhall. Our team of experienced and dedicated staff has over 75 years of combined experience in residential sales, lettings, and property management in Gosport, Alverstoke, Lee on the Solent, and surrounding areas. We strive to maintain high standards of service and client care, and if you have any issues regarding our service, please view our In-House Complaints Procedure.
Our Services
At Fairhalls, we offer a range of services to cater to all your property needs. Our estate agency services include residential sales, lettings, and property management. We understand the local market and are committed to providing you with expert advice and guidance throughout the process of buying, selling, or renting a property.
Estate Agency
Our estate agency services include residential sales, where we can guide you through the process of buying or selling a property. Our experienced team will work with you to understand your needs and provide you with expert advice on the local market. We pride ourselves on our professionalism, local knowledge, and senior staff who have years of combined experience in the industry.
Lettings & Property Management
Our lettings and property management services cater to both landlords and tenants. We understand the needs of both parties and strive to provide a seamless experience for all. From finding the perfect tenant for your property to managing the day-to-day aspects of lettings, we are here to help.
Mortgage Services
We also offer mortgage services to help you find the perfect mortgage deal for your needs. Our experienced team will guide you through the process, helping you navigate the complex world of mortgages and finding the best option for you.
Why Choose Us
At Fairhalls, we pride ourselves on our professionalism, local knowledge, and senior staff who have years of combined experience in the industry. We are committed to maintaining high standards of service and client care, and we are proud to be associated with Propertymark, PPA - Portsmouth Property Association, and The Property Ombudsman for Sales & Lettings. We are also part of the Propertymark Client Money Protection scheme.
Positive Reviews
The majority of reviewers were extremely satisfied with the service provided by Fairhalls. Many praised the agents for their local knowledge, professionalism, and helpfulness throughout the buying or selling process. Several reviewers appreciated the ease and smoothness of the transactions, with some even praising the agents for taking care of everything on their behalf.
Local Knowledge and Expertise
Many reviewers praised Fairhalls for their extensive local knowledge and expertise. Ingrid Newman, for instance, appreciated Fraser's guidance and explanations throughout the selling process. Others, such as Corinna Dibben, were impressed by James' local knowledge, which helped facilitate a quick and smooth sale.
Excellent Customer Service
Several reviewers praised the excellent customer service provided by Fairhalls. Holly Matthews and Judith Warren, for example, were delighted with the service they received from Frazer and James. John Cullen, who rented from Fairhalls for over three years, appreciated the prompt repair services and hassle-free deposit return.
Negative Reviews
Unfortunately, not all reviewers had a positive experience with Fairhalls. A few reviewers expressed extreme dissatisfaction with the service, citing poor communication, unhelpfulness, and a general lack of professionalism.
Poor Communication and Unhelpfulness
Some reviewers, such as Sailakshmi Mandalapu and Bharath Chowdary Dama, reported poor communication and unhelpfulness from Fairhalls. They alleged that the agents failed to respond to calls or messages, leading to frustration and disappointment.
Rude Staff
Katrina Prodger had a particularly negative experience, describing the staff as rude and unnecessarily blunt. She expressed disappointment with the customer service and stated that she would never rent from Fairhalls.
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