Your Local Estate Agents, Caring About Your Property Needs
Austin Bond Estate Agents is your local, independent estate agent serving the Portsmouth and Southsea area. We boast over 20 years of experience in the industry, equipped with the latest marketing skills and technology to ensure your property journey is seamless and enjoyable.
Our Passion and Expertise
Our dynamic team is driven by a genuine passion for property and a deep understanding of the local market. We are dedicated to providing a client-centric experience, offering:
- Individual Attention: We prioritize understanding your unique needs and aspirations, ensuring each transaction is tailored to your specific circumstances.
- Market Expertise: Our experienced team meticulously analyzes market trends to provide you with accurate and informed guidance on pricing and marketing strategies.
- Transparent Communication: We keep you updated every step of the way, ensuring clear and consistent communication throughout the process.
Sales Services
- Free market appraisal to determine fair market value
- Extensive online and offline marketing campaigns
- Access to a vast network of potential buyers
- Comprehensive market analysis and valuation
- Competitive negotiation skills to secure the best possible price
Lettings Services
- Access to a pool of thoroughly vetted tenants
- Comprehensive tenant referencing and credit checks
- Detailed property inventories and contracts
- Regular property inspections and maintenance
- Responsive and proactive landlord support
Our Commitment to You
We understand that buying, selling, or letting a property is a significant life event. That's why we are committed to providing:
- Professionalism: We adhere to the highest ethical standards and legal compliance.
- Integrity: We are dedicated to transparency, honesty, and open communication.
- Individual Care: We treat every client with respect and understanding.
Overview of Austin Bond Estate Agency
Positive Experiences
The majority of reviewers have had positive experiences with Austin Bond, praising the agency's professionalism, responsiveness, and friendly staff. They appreciate the swift communication, helpfulness, and reliability of the agents, particularly Patricia and Lee. Many reviewers have extended their contracts or recommended the agency to others, citing the ease of finding and moving into properties, the handling of issues, and the empathetic approach of the staff.
Staff Performance
Particular praise is given to Patricia, who is described as supportive, knowledgeable, polite, and going the extra mile for clients. She is commended for her patience, professionalism, and kindness, making clients feel valued and supported.
Agency Fees and Services
Reviewers appreciate the reasonable agency fees and the comprehensive service provided by Austin Bond, including helpful guidance on bills, viewings, and property maintenance.
Issues with Previous Agencies
Some reviewers have compared Austin Bond favorably to previous agencies, citing the latter's unprofessionalism, rudeness, and attempts to charge for unnecessary services.
Critical Comments
However, a few reviewers have expressed negative opinions, criticising the agency's professionalism and responsiveness. One reviewer had a bad experience with deposit returns, and another recommended rival agencies over Austin Bond.
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