Business Details
11 Years
experience
Emergency
services
Residential Lettings & Property Management in London
Established in 2015, New Space operates as an independent lettings and property management specialist based in Haggerston, London. With a decade of experience, we serve London Fields, Dalston, Hoxton, and surrounding areas, offering tailored solutions for residential landlords. Our team combines local expertise with a streamlined approach to tenant acquisition and property management. We prioritise transparency, competitive pricing, and personal service, ensuring landlords benefit from reliable rent accounting, minimal arrears, and access to trusted local tradespeople. Our focus on residential properties includes freehold houses, leasehold flats, student accommodations, and serviced apartments.Backed by membership in the Property Ombudsman scheme and UKALA client money protection, we deliver high-quality marketing and digital tools for tenant engagement. Richard, our branch manager, oversees valuations and maintains direct client relationships, reflecting our commitment to a human-centric approach. With a proven track record of rapid property lettings and word-of-mouth growth, we combine the efficiency of large agencies with the affordability of an independent operator.
Services
Lettings
Property Management
Tenant Support
Property Valuation
Maintenance Coordination
Details
- Year established: 2015
Highlights and features
- We have nearly 10 years of experience in London residential lettings.
- Our fee structure offers exceptional value without compromising service quality.
- We provide high-quality marketing and digital tools for tenant engagement.
- Our rent accounting accuracy and near-zero arrears rate ensure financial reliability.
- Direct access to Richard, our experienced branch manager, throughout the letting process.
Associations and certifications
- Property Ombudsman
- UKALA
What people say
First-class service
Competitive fee structure
Personalised approach
Reliable management
Excellent value
Services
Residential Lettings
Specialist residential lettings service covering Hackney and East London. We market properties through high-quality campaigns and digital platforms to attract qualified tenants. Our process includes property valuations, tenant vetting, and lease administration, ensuring landlords achieve optimal rental returns while maintaining compliance with current regulations.
Property Management
Comprehensive property management covering maintenance coordination, rent collection, and tenant communication. Our system tracks financial performance and maintenance requests while connecting landlords with vetted local tradespeople. With near-zero arrears rates, we prioritise proactive management to protect property investments.
Tenant Support
Digital platform enabling tenants to report maintenance issues and pay rent efficiently. We act as primary contact for property concerns, coordinating repairs through trusted contractors. Our 24/7 reporting system ensures timely resolution of urgent matters while maintaining clear communication channels between all parties.
People
Richard
Branch Manager
Richard oversees lettings operations with over a decade of local property market experience. He provides valuations and maintains direct client relationships, ensuring consistent service quality across the agency's portfolio of managed properties.
Kim
Property Manager
Kim manages day-to-day property operations, coordinating maintenance and tenant communications. With extensive experience in East London property management, she ensures smooth tenancy administration and rapid issue resolution for landlords and tenants.
Questions
What areas do you cover for property management?
We specialise in Hackney and East London areas including London Fields, Dalston, Hoxton, and Stoke Newington.
How quickly can you let my property?
Our average time to let is one week, with properties like yours achieving rapid occupancy through our marketing network.
What fees do you charge for lettings?
We offer competitive pricing structures with transparent fee schedules provided during initial consultations with our branch manager.
How do tenants report maintenance issues?
Tenants use our online system for 24/7 maintenance reporting, with urgent matters handled through direct contact channels.
Are you part of any property redress schemes?
Yes, we operate under the Property Ombudsman scheme and maintain UKALA client money protection for added security.
