Your trusted partner in property
At Stephensons Estate Agents, we are proud to be North Yorkshire's largest independent estate agent, with a rich history dating back to 1871. Our commitment to providing exceptional customer service, combined with our extensive knowledge of the local property market, has allowed us to build a reputation as one of the most trusted and respected estate agents in the region.
Our Services
We offer a comprehensive range of services, including residential sales, lettings, commercial property, surveys and valuations, and property management. Our team of experienced and knowledgeable professionals is dedicated to providing expert advice and guidance on all aspects of buying, selling, and letting properties. Whether you're looking to buy or rent a property, or seeking to sell or let your current home, we are here to help.
Our residential sales team has been selling houses in the region for over a century, and our lettings team is one of the top letting agents in York and the surrounding market towns and rural villages. We also have a vastly experienced team specialising in commercial property sales and lettings, portfolio management, and secured lending valuations.
Our Values
At Stephensons Estate Agents, we believe in combining traditional values such as honesty, trustworthiness, and exceptional customer service with a dynamic and flexible approach to modern-day market conditions. We pride ourselves on building personal and meaningful relationships with our clients, and our dedicated team of branch managers and staff are committed to providing a bespoke service tailored to individual needs.
Why Choose Us?
With offices throughout North Yorkshire, including York, Haxby, Knaresborough, Easingwold, Selby, and Boroughbridge, we have an unparalleled knowledge of the local property market. Our team of experts has a deep understanding of the region's unique characteristics and nuances, allowing us to provide expert advice and guidance on all aspects of property sales, lettings, and management.
Whether you're a homeowner, landlord, or tenant, we are committed to providing you with the highest level of service, ensuring a seamless and stress-free experience.
Poor Experience with Viewings and Maintenance
One reviewer, Poppi-Hermione Haigh, had a disappointing experience with Stephensons York, citing disrespect for their living situation during the moving process. They felt that the agent disregarded their needs, booking back-to-back viewings without considering their work schedule and ignoring their requests to cancel some of the viewings. Additionally, they mentioned several maintenance issues with the property, including single-glazed windows and the lack of a fire escape.
Positive Experience with Sales and Service
On the other hand, most reviewers had a positive experience with Stephensons York, praising their professionalism, helpfulness, and expertise. Many reviewers praised the team's ability to keep them informed throughout the selling process, providing guidance and answering questions promptly. Some reviewers highlighted the team's friendliness, knowledge, and willingness to help. They also commended the team's marketing efforts, including high-quality photos and videos that showcased properties in an attractive light.
Negative Experience with Unqualified Advice
One reviewer, Emily Alexander, had a negative experience with Stephensons York, feeling that the agent offered unqualified opinions and failed to disclose important information about a property. She claimed that the agent misrepresented the reasons for a failed sale and did not provide sufficient guidance throughout the process.
Criticisms and Concerns
A few reviewers expressed concerns and criticisms about Stephensons York. One reviewer, Kinman, felt that the agent overvalued a property and was dishonest about the pricing. Another reviewer, Emily Alexander, felt that the agent did not provide adequate guidance and failed to disclose important information about a property.
