Transforming the way you sell property
At Prima Lettings, we are a locally-run and independent firm specializing in residential lettings and property management in the Frome area and beyond. With a passion for alleviating the burdens associated with property ownership, we focus solely on lettings, ensuring our undivided attention goes towards maximizing the value of both landlords and tenants.
Our Vision
Our vision is to nurture harmonious relationships between landlords and tenants through open communication, transparency, and a meticulous approach. We believe in fostering a sense of community and mutual understanding, ensuring a positive and efficient letting experience for all parties involved.
Why Choose Prima Lettings?
With years of experience and a deep understanding of local regulations, we offer:
- Expert advice: We provide tailored guidance on tenant selection, rent collection, property maintenance, and compliance with current legislation.
- Competitive rates: Our non-high-street presence allows us to offer transparent and affordable fees without compromising on quality.
- Dedicated team: Our experienced team prioritizes communication and responsiveness, ensuring your needs are heard and addressed promptly.
- Client-focused approach: We prioritize transparency and accountability, regularly updating landlords and tenants with detailed reports and thorough communication.
Areas We Serve
From Frome to Warminster, Westbury, Bruton, and beyond, our comprehensive services cover:
- Landlord services: Tenant finding, tenancy management, rent collection, property inspections, and dispute resolution.
- Tenant services: Comprehensive tenancy agreements, communication and mediation, rent payment assistance, and access to trusted contractors.
- Property management: Comprehensive property care, including tenant selection, maintenance coordination, and financial management.
Client Testimonials and Professional Affiliations
Our commitment to professionalism and ethical practices is reflected in our client testimonials and our holding of notable certifications, including the Client Money Protection Certificate.
Contact Us Today
Get in touch with Prima Lettings to schedule a free market appraisal and discuss your individual needs. We are dedicated to helping you achieve peace of mind and maximize the value of your property through the power of professional lettings management.
Overview of Reviews
The reviews of Prima Lettings are mixed, with some customers having an extremely positive experience and others having a very negative one.
Positive Experiences
Friendly and Professional Service
Multiple reviewers have praised Prima Lettings for their professional and friendly service. They have been described as helpful and always reachable, with one reviewer stating that they would definitely recommend them.
Excellent Customer Service
One reviewer, who has been dealing with Prima Lettings as a tenant for over 2 years, has particularly praised the agent Tracey for her lovely and professional manner. They have stated that she is quick to resolve any issues and has a brilliant rapport with her clients.
Negative Experiences
Unprofessional and Abusive Agent
On the other hand, one reviewer has had a very negative experience with Prima Lettings, describing the agent as unprofessional, dishonest, incompetent, and verbally abusive. They have warned others to avoid the agency at all costs.
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