Business Details
17 Years
experience
Award-Winning Real Estate Services in Leeds
HOP is an award-winning property services company based in Leeds, established in 2009. Originally operating as Let Leeds, we rebranded in 2020 to reflect our expanded range of services while maintaining our commitment to innovative, customer-focused solutions. Our team specialises in student and professional lettings, property management, investment sales, and property optimisation, serving landlords and tenants across Leeds and beyond. With over 15 years of combined experience, we pride ourselves on delivering a 360-degree service that maximises property value and tenant satisfaction. Our expertise is evidenced by multiple industry awards, including recognition as one of the UK's top 3% letting agents. We adhere to rigorous standards through memberships with The Property Ombudsman Scheme and Propertymark, ensuring transparency and trust in all our operations.Our dedicated professionals, many of whom have direct experience in student and professional housing, provide tailored support to meet individual client needs. From property sourcing to maintenance and tenant management, we prioritise efficiency, compliance, and long-term client relationships. Our commitment to excellence is reflected in consistently positive feedback from landlords and tenants, who praise our responsiveness, market knowledge, and problem-solving approach. By combining local expertise with national accreditation, HOP remains a trusted leader in Leeds' dynamic property market.
Services
Student Lettings
Professional Lettings
Property Management
Investment Sales
Rent Guarantee
Property Refurbishments
Tenant Sourcing
Maintenance Services
Portfolio Management
Development Appraisals
Details
- Year established: 2009
Highlights and features
- We offer over 15 years of experience in student lettings and property management.
- Our Rent Guarantee service protects landlords against rent arrears with nil excess.
- 24/7 online repair reporting ensures prompt property maintenance solutions.
- Accredited by Propertymark and members of The Property Ombudsman Scheme.
- No signing fees for student tenants with all-inclusive bills packages available.
Associations and certifications
- The Property Ombudsman Scheme
- Propertymark
What people say
Great customer service
Quick tenant placement
Friendly and efficient
Excellent communication
Professional approach
Services
Student Lettings
HOP specialises in student accommodation with all-inclusive tenancies covering rent, utilities, and broadband. Properties range from 1-bed apartments to 10-bedroom houses across popular Leeds areas like Headingley and Hyde Park. Our services ensure stress-free renting for students through virtual tours, online applications, and 24/7 repair reporting.
Property Management
We offer full-cycle property management including tenant vetting, rent collection, maintenance, and compliance. Our team handles day-to-day operations while providing regular property inspections and market advice. Landlords benefit from guaranteed rent options and legal expense coverage to mitigate financial risks.
Investment Sales
HOP assists investors in buying and selling buy-to-let properties with on-market and off-market options. Our expertise includes portfolio sales, refurbishment projects, and fixed-return investment opportunities. We provide strategic advice to optimise rental yields and long-term property value in Leeds' competitive market.
Professional Lettings
We offer family-friendly and young professional properties with flexible tenancy terms. Our portfolio includes homes with gardens, proximity to schools, and amenities in areas like Chapel Allerton and Meanwood. The process includes virtual viewings, credit-checked tenants, and transparent fee structures.
Tenant Sourcing
Our proactive marketing across major portals and student networks ensures rapid tenant acquisition. Properties receive high-impact photography, virtual tours, and targeted campaigns to attract quality tenants. We handle viewings, reference checks, and lease agreements to streamline the letting process.
People
Shauna
Head of Property Management
With over a decade in property management, Shauna leads our team in maintaining high standards for landlord and tenant satisfaction. She oversees maintenance operations and ensures compliance across all managed properties in Leeds.
Dave
Property Maintenance
Dave coordinates all maintenance services, ensuring prompt resolution of repair issues. His expertise in property upkeep supports HOP's commitment to preserving property value and tenant comfort across the Leeds portfolio.
Rosco
Head of Student Lettings
Rosco specialises in student accommodation, guiding tenants through property selection and lease agreements. His team focuses on matching students with suitable housing while addressing landlord needs in Leeds' competitive market.
Ami
Property Manager
Ami manages a portfolio of professional and student properties, ensuring smooth operations from tenant onboarding to maintenance coordination. Her local market knowledge supports effective property management in Leeds' key areas.
Abbie M
Lettings Negotiator
Abbie assists landlords in marketing properties and connecting tenants with suitable rentals. Her client-focused approach ensures transparent communication and efficient lettings across HOP's Leeds portfolio.
Questions
What areas in Leeds do you cover?
We operate across Leeds including Headingley, Hyde Park, Burley, Woodhouse, and the city centre, offering student and professional properties in popular locations.
Do you offer all-inclusive student rentals?
Yes, all 3+ bedroom HOP properties include gas, electric, water, and broadband in one monthly payment with no additional fees.
How does the rent guarantee work?
Our Rent Guarantee covers up to 15 months of arrears with nil excess and includes legal expense protection up to £100,000 for landlords.
Can I report property repairs online?
Yes, our 24/7 online portal allows tenants to report maintenance issues, with minor repairs typically resolved within 48 hours.
What accreditations do you hold?
We are members of The Property Ombudsman Scheme and accredited by Propertymark, ensuring compliance with industry standards and best practices.
How quickly do you let properties?
Our proactive marketing strategies secure tenants 5 days faster than the industry average, minimising void periods for landlords.
